Address: 40764 Winchester Rd, Temecula, CA 92591, USA
Phone: +19513262400
Sunday: 11AM–7PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
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I am over the moon right now! I just have to say that Jake (the manager at the Temecula location) saved my butt today! Usually I don't write reviews, but absolutely feel compelled because of his kindness and flexibility. I am one of those "neo-luddite" people that really could care less about technology, yet I work on high performing computers with huge vector/photoshop files for my livelyhood ...but that's as far as it goes! I know nothing about the operating systems and such... so when my imac took a total dump I was completely distraught! For whatever reason I could no longer log in with my trusted password I've use for over 5 years! I had very important HUGE illustrator files held captive on that machine!!! I tried EVERYTHING but could no longer access! I was super panicked because I had an important meeting scheduled that following Monday morning which required those files.My weekend visions consisted of burning the midnight oil to re-do everything I was working towards for the last two week! I was seriously in the breakdown zone. Anyway, I came into the store 3 1/2 hours before my scheduled appointment because I could no longer wait! I was like a savage animal running on instinct, but wasn't sure how it would go...all I knew is that I had to do something! I was desperate!!! Jake took total pity on me and went out of his way to help locate the important files I needed...even before my appointment!!! I seriously broke down in tears when I saw that he found my ginormous files!!! I am forever grateful for Jake's flexibility and kindness because I know he did not have to do this... but he did. I tired expressing to him how much this truly meant to me, but he stayed professional throughout our entire process. I honestly don't know the space I would be right now if Jake was not there. He is an amazing manager for that branch. They are soooooo lucky to have him in a space that has become engulfed in company protocol. I honestly can't express my gratitude. It is delightful to see that there are people like Jake that care.
Lance Nash RPCGA
Incredible Associates, they are so helpful, and take the time to answer your questions. No hard sales. Just a welcoming atmosphere. It is absolutely amazing how many laptops, computers, phones, and knickknacks with accessory you would buy. The show room is absolutely amazing. Before purchasing an iPhone, laptop, computer, and any other electronics that you may need including televisions, you have to go there first
Joey __47
I had a small silicone bead stuck in my headphone jack, they got me an appointment ASAP and took it out really quick, and didn’t charge me anything. Everyone was very nice and helpful.
Anthony Strong
I have to say this was a great experience at this Apple store too bad it’s an hour away from where I live or I would do business all the time there. and I’m really bad with names and I wish, I cannot remember the Genius Bar guys name he was really great as well my MacBook Pro is running great. And the manager she was great I guess she was a manager if not she should be one!! but really really great experience.
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T mobil cannot unlock my phone can you
Yes.
I don't know. Someone like a salesman on the floor just gave me wonderful help. Very knowledgeable and patient.
Call the store
Most likely yes. Very busy store and anything beyond basics will need an appt.
Ok thank you for your response so much appreciated
Call them. I made an appointment just last week. It was easy.
Store is closed and empty
How do I make an appointment with the Apple store in Temecula
If you've forgotten your passcode and the phone is locked up, there are not too many options. I had to bring my dad's phone to the Apple store after it got locked up after too many wrong passcode tries. They can reset the phone, then you'll have to use your Apple ID to restore whatever might be backed up on iCloud. Anything not backed up on iCloud will be lost though. You might also be able to restore things from iTunes if you were backing up there also. Not sure. Apart from that, I don't think much else can be done. But I think the Apple store people will be your best resources. Hopefully there is one open in your area. Bring your personal ID. They'll have to verify the phone belongs to you. Also have your Apple ID and password on hand. Hope this helps.
Yes
DROVE BY
SORRY, PLEASE CALL THEM DIRECT
Yes
Give it time. Sometimes products don't come in on time unexpectedly. Especially right now with Chinese New year. Products from that side f the country are closed. I'm a driver for DHL and I deliver to them daily. Since the Chinese New year started I haven't gotten anything for them. I can attest to that. This apple store is always precise. Give them a call
Yes or you will be waiting for upto 3 hours
Only if you have the info. Owner has to go to store physically.
As long as it hasn't shipped. Yes,you can.
I had to call and cancel it over the phone
No
Yes, you gotta buy the replacement if you don't have your warranty.
I dk.I think you do that at a bank
It took me nearly 8 weeks before I got my new battery after I had been told by the local Apple tech it would be two weeks.........And that only after I called again after the first 4 weeks !
It would be easier to get a new 📱 .
Just type make an appointment with genius bar on Google and you will be directed.
Yes 👍
can a cracked screen be repaired on site?
You call or go online
Turn off, take out the battery for 5 minutes. When it reboots reset to the factory presets.
Did you physically remove the battery for 5 minutes.
No. But will make a great gift.
Do it with a video.
Yes, however it is best to call ahead for an appointment.
Go to the apple website
If you purchased APPLE care with you mac mini then the repair should be $29. If you did not purchase APPLE care then it will be $199 to repair.
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