Popeyes Louisiana Kitchen

SANDY WYNN

I placed an online order and my daughter went to pick up the food. Was told “half of our kitchen is closed down for the night” so we couldn’t get our food!! Mind you the order was placed an hour before they closed! Unbelievable…. Same thing happened At the Popeyes in Fairfield the night before! Needless to say I will not be ordering from ANY Popeyes ever again. Because their staff didn’t know how to do their jobs by cancelling my order they didn’t want to make I now have to wait days for my refund. Should have never happened

Mary Bahlmann

We went on Wednesday the 25th of May. Upon trying to enter the lobby to order, the door was locked, no sign on the door which I found totally unacceptable. So we got back in our vehicle and proceeded to go to the drive thru. while trying to order the food we wanted we where told that "the items were unavailable due to them not having a cook" the food we did manage to get was terrible. The shrimp was popcorn and very small, also spicy, she never asked if we wanted spicy or mild. I really wanted chicken strips and was told that they were unavailable. Popeyes really disappointed that day. It will be some time before I decide to revisit.

Tia Grimm

Chicken was way over cooked. Had to pull the beading off just to eat. Charged almost $6 for a large side, received an individual side. The large side I did receive was only 3/4 full. My family goes here at least once a month, each time is almost $40. We should be able to receive fresh, not burnt, chicken and our full sides.

Jennifer Mcnay

Wow Called to speak to the manager about an order? The general manager Daniel answered the phone Most disrespectful manager I could have ever spoke to. Especially being a manager of a restaurant myself. His reasoning for my order being Incorrect was they do about 100 doordash orders an hour, And when I asked him not to speak to me rudely he said it was because I was being rude to him first I'm sorry but that's not How you handle Customer service especially being The general manager! When all I said to you was I'm going to replace my order Don't send out what is still sitting up there!! You're lucky I was considering reordering with you...NOT NOW 👎👎