Burt's Music & Sound

Mike Davis

I have been a loyal customer and supporter of this local business for years. However my experience there for the past several years has been less than satisfactory. I have been made to feel as if I were a nuecense there by one of the shop owners I believe. Unless this man is just a disgruntled employee which is the vibe that he puts out each and every time I have been there during the past several years. I have never gone there only to browse and play instruments. I only go there to purchase musical items and support local business as I strongly believe in doing so being a small business owner myself. This man puts out a vibe so foul and offensive that I vowed not to patronize this place ever again solely because of this. This man acts as if he's been awakened by a door to door solicitor at his home each and every time I have shopped there. I would not recommend this place to anyone, and I will probably make this complaint known elsewhere so that the local public can be aware. If one is either a proprietor or an employee at any establishment where intimate customer service is the foremost priority and that individual is vicious and repulsive with an obvious disgust for customers than they need not pursue that career any longer. I have shared my honest feelings about this. THANK you for the platform

Diana Hayes

Love these guys. Very reasonable for some repairs I needed on 2 of my guitars. They know what their doing. Next week I'll be leaving a 3rd guitar with them to make some necessary adjustments. Just plain nice people. Very down to earth guys.

Robert Wilkins

Here on a business trip and thought I'd stop in to take a look around. I ended buying a Kala UBASS at a great price. Excellent service! Felt nice supporting a mom and pop music store and not a corporate guitar center.

Josh Smith

Large music store with what appears to be very knowledgeable staff. I have an old guitar that needed some attention. They were very honest in telling me the cost to repair it was not worth it. I would be better off buying a new or a newer used guitar. But they also didn't pressure me into buying one the same day I was there. One of the guys did adjust the truss rod slightly but this guitar needs much more work than simple adjustments. I'd recommend them for an honest evaluation if you an instrument that needs setup properly.