Macy's

Juli Ross

I love shopping at Macy's. Usually you think it's so expensive. But when I went in there they had markdowns on everything and you can buy things that are on clearance everywhere even in designer clothes and shoes. I got some great tennis shoes and three dresses and I SPENT LESS THAN $73. There are always sales people available to help you with a friendly attitude. The store is nice and clean and it's fun shopping there for men and women.

MarsDarling

Went to get rung up for a shirt by Hanne (<-- SP?). She happened to be wearing a bracelet that snagged my new shirt. Instead of helping me find a new item, she offered me a 10% discount instead. I took it in lieu of not being able to find the same size with the same shirt. It really bummed me out. She barely apologized, kind of tugged on the snag, & said I could fix it with a crochet hook. Overall, I feel as though this was a strange interaction, not to mention unprofessional. I should've just left the shirt behind as it was not fixable.

imagine That

I had a terrible experience waiting in line to pick up an online order. One of the cashiers shouted "there's only one line" when I reached the front of the online pick up line. Confused I looked down at the clearly marked sticker for "online order pickups" line and at the cashier who had just received the woman in line in front of us. I explained I was not returning anything I was here to pick up and the woman rudely stated, "there's one line". I was so upset that I got in the back of the longer "return line" where the same cashier continued loudly complaining to other customers about me being in the online order line. I felt so embrassed, ashamed and angry at this experience. Luckily, another cashier was Incredibly polite and validated the fact that there are two lines and Thanked me and my friend for our patience. The woman in front of me apologized for the experience too. I cannot articulate in words how horrible this experience was for myself and my friend or the woman who felt moved to stop and apologize to me on her way out. I am grateful for the Indian woman who received me and provided me a safer experience. I will never return to this store. I am grateful for the excellent customer service e I eventually received, but this experience was awful and unnecessary.

Suzy LaFrance

Love their dresses they have. I found several for my sons wedding and dinner party. So happy they always have what I need!