Clemens Marina

Christy Newhouse

Absolutely the best experience with a major purchase. Our salesman Ray worked with us from being to end was very responsive to all my questions and emails. When we picked up the boat he took a couple of hours explaining all the particulars. We had some add-ons and they were very professionally done and far beyond our expectations. The whole experience was worth two trips 4.5 hours each way. I will definitely make my next boat purchase from Clemens Marina. Thank you.

Martin Powell

I recently bought a Hewescraft in January and dealt with Ray. He was outstanding and very helpful and always returned calls. Since the initial purchase, I have had to have the trailer repaired as the axle seals were leaking. The service staff on that occasion was outstanding and went out of their way to ensure my boat was repaired even while they were partially shut down due to Covid. My most recent experience was with Dan in service. The u-bolts which hold the tongue jack on evidently were not tightened from the factory and the bolts were beginning to fail and bend. Dan contacted the manufacturer and was able to get new u-bolts sent to them. I however live outside of Salem and didn't want to drive clear to Eugene to pick them up. Dan kindly offered to bring them up well over half way to me while on his way home and met me to hand deliver the bolts! His service was outstanding!! I have had nothing but good experiences when dealing with these two people at this dealership. Martin - Silverton, Or

Chris Corcoran

Bought my first boat from the Eugene store today and had a great experience. I came all the way from Warrenton to buy this boat. Ryan and Ray made this process very easy and hassle free. Great customer service. I left the marina feeling great about my purchase. Thank you guys. I will most likely be back for my next boat.

Chris Hall

When looking for a new boat I found just about every dealer not responsive to my inquiries, Mark at Clemens always responded to me, even before I had agreed to purchase a boat. Since no dealers in California had what I wanted I had to look to Oregon and Washington, and I can tell you when your from out of the area, every place with the exception of Clemens flat out ignored me. Mark was super helpful answering my questions and when I decided to buy my Hewescraft 24 Alaskan from them made the experience from then on out like I had never experienced in the marine industry. We talked at length on the power options and decided on a Honda main and kicker. We set an aggressive time schedule for them to rig it and met every challenge. Mark even worked with my lender to get them all the information required. When we drove up to pick up the boat it got even better, Mark thoroughly went through the entire boat stem to stern while the amazing guys in parts pulled a 5 year maintenance package together for me as a last minute request. Clemens went to great lengths to make sure the boat sat properly on the trailer, and she towed perfectly. They then took us to a local lake to trial the boat and I couldn't have been more pleased. We towed her home back to central California but the service didn't stop there. Mark was instrumental in getting me the information I needed while rigging the boat, he really went above and beyond. I honestly don't give recommendations often nor do I take them lightly, but in my opinion Clemens is the only dealer that understands how to take care of a customer.