Innovative Sleep Centers

John Ruiz

After talking with McKenna we worked it out and she explained and addressed my problem and changes were made by me and innovative thanks for reaching out to me I’ll give five stars on my next appointment lol they did help with my sleep which is 80% better 😎

Dean Stainberg

Sleep study staff are professional and friendly. Office is poorly run and unorganized. Several messages left for Redding, CA Innovative Sleep and didn't receive a call back. Supply prescription promised in 24-48 hours. Eight days later the prescription was delivered to equipment company. It would appear no cares how there is a lack of customer service.

Joseph Schuler

If you have a special request when it comes to the type of bed you NEED to sleep in, do not go here. I made them very aware and every appointment that I needed a firm bed because I have a sleep number bed that I sleep at 95 or 100 and I feel like I'm suffocating before falling asleep on anything softer. I also need to sleep elevated, which they were made aware of the fact I would need an adjustable bed. My first visit I was told that would not be a problem. Then I showed up for my sleep study, neither of my requests were fulfilled and I wasted four and a half hours trying to get to sleep when I was ready to go to sleep the second I got there. Now they want to give me medication so I can perform their sleep study. I do not use sleep medication why would I use it any sleep study? When it is not something that is used regularly? I told them I would not be able to do another sleep study without the proper bedding and even offered to bring in my own air mattress that could be firm and I can make work. They told me they cannot fulfill my request and I should talk to my doctor and I should try elsewhere. This all made no sense to me. Pleasehfeed my warning. Do not go to this place, they are in it just for the money. Any place willing to sacrifice your health and normal sleep process to get a sleep test result that will not apply because they are not under your normal sleep circumstances, is for sure a red flag spot. Good luck..... I am so disappointed two months of my life were wasted of hopefulness of getting some treatment that I very much so needed. Back to step one I guess.

paul york

Trying to actually get help besides here is a machine "use it" was impossible. I tried to have a conversation with someone on the phone about my test results and my machine and was told "I have been on this call for 11 minutes and we need to wrap it up", but my questions still weren't being answered. During my consultation with the PA after five minutes she was looking at here watch at telling me "I have other patients I need to get going". Still not answering my questions. I spent over $2100 on sleep studies plus whatever they are going to bill me for the follow up appointment. I feel like I should have gotten some concrete answers.