Best Western Plus Vancouver Mall Dr. Hotel & Suites

Holly

My name is Holly. I gave have a very honest negative review and was replied back from the owner. At least that is what he signed. He said for me to give the correct names of who I was referring to in my feedback and their position. Which is a lie because I did. I said it was the General Manager and her name is Tara. I was accused of lying, which is another lie from the owner. Another bizarre comment from Tara, I mentioned that the room was also so noisy since it is right up against the freeway. She said, "every single room overlooks the freeway and if I turned my head on the freeway and looked up the hill from the freeway I would see that. Do you take your eyes off the freeway to look up a hill?" I have pictures of all my complaints. As far as other people saying the food was delicious, are all incorrect. The tiny table had stale muffins, frosted flakes cereal, an old waffle machine, and they were out of cream cheese and milk. So the women who wrote the breakfast was delicious was more than likely the owners friends. If the owner says I need to write the names of who I'm talking about, even though I did, then maybe the owner should write down his name. Again, please ask to look at your room first. Try to get there early so you can see what is on their little table for breakfast. review. review ev

Jason Shertzer

Friendly staff. Impressed by their breakfast. I wasn't expecting much since Covid but I was pleasantly surprised. The TV needs updated, they don't have any hdmi ports to use.

Betty

Positive: This was the best hotel, the recommendation for food, Beaches was excellent. And the hot breakfast great, most would just say there is a place down the street for food. This was about 12 min away but outstanding food and on the Columbia River. Negative: Excellent stay, bed comfy rooms very clean. Excellent customer service.

Terek Beckman

Chose to stay here for a work trip for a couple nights and it was great! Room was spacious, staff were helpful, breakfast was great. I would be happy to stay here for any stay when I’m coming through. Very clean and comfortable! Thank you!