Address: 200 Gateway Blvd, Rocky Mount, NC 27804, USA
Phone: +12529377765
Mario Cornacchia
I understand the location is under construction but the local management actions are unacceptable: (1) not one vending machine after our 12 hour car ride! (2) No breakfast!! Even during the pandemic (same location in July 2020 and 2021) we were given prepackaged breakfast meals!!! (3) No hot water in the shower!!!! Sink is OK (4) The barn door to the bathroom, looks nice, but the door latch does not reach in order to lock the bathroom door!!!!! Doesn't management take a walk through and do a functional inspection???? (5) Keys to 508 were not programmed correctly!!!!! Did I say "...after our 12 hour car ride... "?????? Last question, do we get a refund for "No breakfast"??????
Verified Hotel Guest
Positive: Cheap and plenty of space for last minute bookings. Walking distance to several restaurants. Easy freeway access. Negative: Pretty dirty in the rooms and elevators function poorly. They are in the middle of renovations so it may be a more decent hotel in the next few years but it was a bit rough.
Tina Osborne
Gave it a two ONLY because of front desk clerk. We stayed in room 527, had no toiletries and coffee maker was broke. Asked AT 430 am if we could get each she was snotty and said she’d find one , Never heard from her. Husband went down after a bit and asked for coffee. She was rude and said in there. No lights were On , she shouldn’t be in customer service , but I will say room was very clean. Actually brand new. Don’t think Reno was done though. Few things missing. But will recommend.
Marvin Womack
I booked a room at this hotel for the wrong date on a non-refundable/non-changeable site. Michelle (the manager) was helpful, kind, sweet, calm and understanding while helping and correcting this issue for me. I’m 100% sure I will be satisfied with the service, up keeping, and quality standards of the room due to the way Michelle showed she cares about making sure the customer is taken care of. Thank you.
Thanks! Your review is awaiting moderation.
Yes, unless they have changed since I was there in May, there may be a pet charge, but it's was like $25.00
There shouldn't be a charge for a second person. I would just go ahead and let them know up front that he may end up going. But there normally isn't a charge. The type of room is really the only difference in cost. Usually they will get your credit card information to hold the room. I believe it will actually show up on your credit/debit card. But it will not take any $ out of your account until the last day of your stay. Sometimes you can get a room with no deposit if you are signed up for their rewards program. I would definitely ask. The people there are pretty nice and friendly.
Check the website for the most accurate and up to date time. It was 3 when i went but thats was 6 months ago.
So sorry you are having a bad experience. Mine was nothing but good.
Remove the negative reviews and get your discount.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.