Walgreens

Julie Stevens

The woman at front desk for check out was rude. I get home with my items and my $25 gift card is no where to be found. I carefully look through sacks. I call store right away. I explain that I have been charged for a $25 gift card but can’t find it ! Anywhere else I have bought gift cards they always give it to me so it’s not lost. This clerk said she put it in a sack. The manager says I may have left a sack in cart. I tell her I brought the cart back inside the store and into the cart holder. I’m sure I would have noticed an extra sack. Manager says she can’t do anything about it & I could call headquarters tomorrow. I ask what that phone number is and she says she does not know. I will have to look it up on line . What happened to customer service ?? I will call headquarters tomorrow but not holding my breathe. And people wonder why we use Amazon so often? Amazon has always treated me fairly whenever a problem happens, which is not very often. I am sick to my stomach over this problem & if headquarters does nothing I will find another store to go to and NO MORE RUDE and OVERPRICED WALGREENS !!!!!!!

Lisa Bradley-Amendola

Love the basket carts— super convenient! Use it as a basket you carry or if it gets too heaven you can pull it with wheels.

Melissa Stanley

I would give ZERO stars if I could. DO NOT GO HERE! I have, unfortunately, been a customer at Walgreens for the last couple years. Today was the last day I’ll ever have a script for myself or loved one filled there. I was shorted for the 7th time in the past two years. My loved one once received the completely wrong medication that was labeled correctly on his bottle. Each time I’ve spoke to the pharmacist they’ve given reasons such as; they’re too busy, it’s the time of year, Covid vaccines, short staffed, new hires and the list goes on. The other 6 times I was shorted and when my loved one received the wrong pill, I didn’t speak up. I didn’t mention I have been in the pharmacy world for 23 years, but today I did. I was “that person.” That customer the staff talk about when you walk out the door. I wasn’t mean or demeaning, I was disturbed that errors like this occur so often. In 23 years I’ve never seen so many mistakes happen to the same customer repeatedly. Of course, mistakes happen. But, if it’s happened this many times to me, it’s sad to think of how many others it has happened to that may not realize it. I feel sorry for other customers who’ve been told to use their one time insurance override for the pharmacy’s mistake or to pay cash for the remaining tablets they’re missing. I feel sorry for customers who might have gotten the wrong tablet. I also feel sorry for the technicians and pharmacists that are overworked. I absolutely despise Walgreens and will not use CVS, because of the experience and expectations Walgreens has given me the last couple years. I am thankful I have the option to start using an employee pharmacy that is specific to my employer. I wish there was something I could do to make the big chain pharmacy world a better place!

Timothy Fanning

ALWAYS too long of a wait at the Pharmacy!! Need more or more efficient people. And it just seems to be getting worse and worse!! Rude people on the phone too!! Had to speak to a manager and that was no help either! I hate this Walgreens! And it gets worse!! They can’t even get a pharmacist to stay!! Still horrible service here! Not getting any better. No help!