Decore-ative Specialties

Ben Vlasis

I’ve had an account at decorative specialties for over 15 years. I’m a high-end custom contractor and I’ve ordered doors and cabinets from them consecutively every year. I went on to purchase an order of 40+ doors and 10+ cabinets and was told that I needed to reapply for my account. Only to find out that my account was denied because I don’t order enough. Super disappointed very disrespectful for a company to sell products and then all of a sudden tell you you can’t buy from them anymore. I went through the whole order dimensions and everything styles doors trims the entire order online and then I was unable to purchase the order only to find out that I can’t order. Super disappointed. That should never be done to anyone. Waste of my time and money will make sure I tell all contractors not to purchase from them.

Brad Colon

I've had an account there over 30 years ago I went through cancer reopened account and now I don't know what and who this company is they basically lie to you they tell you one thing and it's not the truth they tell you they're going to call you back you never hear back from them I have spent almost 40 hours just trying to get one job completed and I've lost two jobs in the process prior to that these people should not be in business go somewhere else I have connections and people you can go to get in touch with me the reason I wasn't doing work was because I had cancer and I came back to try to make a living these people screwed me contact me at free of cancer at gmail.com again contact me at free of cancer at gmail.com

Scott Hancock

We were very excited to finally renovate our kitchen and decided to use Decore-ative Specialties at the recommendation of our contractor. From day one, we had issues with a warped cabinet door and worked through our contractor to have it replaced multiple times. The same issue continues... Then, a couple months post installation, the Thermofoil cabinets above our stove began to peel. Now the peeling is happening on both sides of our stove top. Keep in mind, counter top to bottom of cabinets is a standard 18". We have friends that have had a similar product from a different company for over 18 years and they have never experienced something like this. To top it off, the lack of customer service and communication is baffling. I have reached out to the company multiple times only the receive one condescending email back where they said they have never experienced something like this before. Well now they have and I'd like to know what they plan to do about it. I'd expect a great company to stand by their product and do whatever it takes to make sure they walk the walk. To make sure they treat their customers like they are valued. After thousands of dollars, we sit here today with no clue what or if this company even cares about our situation. I am OK to give a company a great review even if their product had a defect or challenge. However, when a company makes no attempt to fix their mistakes or back the product they are selling, I just don't think they should be in business. The customer experience with Decore-ative Specialties has been a nightmare and I would highly advice that nobody uses this company.

A. Hardesty

FIRST CLASS SERVICE !!!! 10 STARS !!!! AMAZING, PROFESSIONAL CREW !! JOSE PEREZ & ASHTON MATA !!!! These two gentlemen are a GREAT ASSET to DECORATIVE SPECIALTIES !!