Spectrum Store

Category: Internet service provider

Address: 1437 S Harbor Blvd Suite 14, Fullerton, CA 92832, USA

Phone: +18662348826

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Brendon Welch

May 5, 2022

Terrible experience, wasted over 1.5 hours. I didn't have a reservation, and was working with a rep immediately. Shortly after entering my Social security number, I was pulled away from that rep, and he attempted to help me. Attempted, i have multiple Verizon phones to activate for BYOD but after they struggled to take my id picture 4 times, and the store manager blamed the issues on anything but himself, nor offered consolidation, I was told the whole system was down without an ETA. The store manager was worthless, and if you mandate all employees to wear a mask, and you're the only one without one, what are you saying? Avoid this store at all costs, the few extra miles to visit ANY other location will be of great benefit to you.

Brendon Welch

May 5, 2022

This place is terrible, complete waste of time and trashy store manager. I came in with 5 BYOD unlocked Verizon phones. Spent 1.5 hours entering my social security number, watching each employee struggle to take a picture of my ID then the store manager (the only one without a mask in the entire store) blame the issue on spectrum servers. When I left for air and came back I was simply told (the whole system is down) no eta for it coming back. Seriously, is this Pop Copy!? Get a new store manager would be a great start, if you make all your employees wear a mask, why aren't you?

David Yoo

Feb 8, 2022

Been here waiting for 1.5 hours and only #6 in line from #18, so I decided to write because I have nothing better to do. I understand everyone is here at the store because they have problems that couldn’t be resolved over the phone. But when I see two reps at one station helping one customer for an extended period, that’s incompetence right there. And when multiple employees go to the back for a break simultaneously, that’s poor staffing and time management. Not how I would run my business…

Tionne Bennett

Aug 6, 2021

Why are there reps not wearing masks? Why are there several reps standing around not assisting others waiting? Why does it take SO LONG just to process each person? My goodness! Can you spell "inefficient processes?" So they have staff without masks but yet, they want me (WITH a mask) to step back away from the counter!?!? Incredible

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Questions & Answers

Is this place topically busy during the week, like Wednesday's?

Cesar Mejia | Aug 21, 2019
jerry | Aug 21, 2019

It all depends on when a person has their bill do how close they are today check it buries there isn't one day busy within the next it's about the same awake about 20 minutes from start to finish look out for that security guard I think you're trying to steal or try to run you off the property after you spend your money

Can I pick up a modem from here?

Omar Khan | Aug 21, 2019
Jose Lopez | Aug 21, 2019

Yes.

Can I speak with customer service rep right now?

Barbara Rice | Aug 21, 2019
Gustavo Melchor | Aug 21, 2019

no

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How much is for the internet only.

abysinia hano | Jul 30, 2022
Michael Edgemon | Jul 30, 2022

At&t is better

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What a lousy service 8 clients have, it would take an hour for you to make a payment how many people who want to work those who are there I think nothing else is to cover the day

Milton Bautista | Nov 23, 2021
Constantino Acosta | Nov 23, 2021

That's right, I went too and it took more than an hour just to deliver a team they have to do something

Is the harbor office opened on presidents day?

Joyce Jackson | Aug 20, 2021
Andre Butcher | Aug 20, 2021

Don't know. Try calling

How do we make appointment?

Paul Kim | Aug 21, 2019
Gabriela Mendoza | Aug 21, 2019

You must go in and check @ in @the computer

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Could I go make the payment in the Fullerton store location?

Paola Palacios | Aug 21, 2019
Adam Abernethy | Aug 21, 2019

Sure

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Spectrum is a good business to go to and spend your money along with all the other businesses there it's the security guard that man is a parking lot he's the one that's disrespecting people because he's they're not the right color of skin I'm white

jerry | Aug 21, 2019
jerry | Aug 21, 2019

I'm not trying to get into a pissing match with anybody I'm not trying to disrespect nobody I'm trying to let y'all know how people are being treated at the Metro Center at Fullerton off of Orangethorpe and harbor whether you go there or not you need to know and nobody's trying to disrespect anybody I'm a white boy with black relatives and my boyfriend's Mexican and his boyfriend dad is Asia so I'm a Heinz 57 just like everybody else so I ain't trying to hear that s***

How do I hook up a smart TV?

Barbara Rice | Aug 21, 2019
Tom Fig | Aug 21, 2019

On the back of your spectrum box there is an HDMI out, take your HDMI line plug it in there go to the back of your smart TV and plug it into number one HDMI Inlet. Your TV will then prompt you through the setup.

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Is there a physical number for the spectrum in fullerton

Sara Fina | Aug 21, 2019
jerry | Aug 21, 2019

Yes there is but I would have to get a confidentiality Clause signed by you in order to give you the clue is it smart enough zero is it all day long just hit it hit it hit it how that's going

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R u open Sunday

Velia Garcia | Aug 21, 2018
Rocio Serna | Aug 21, 2019

Yes That Is Pretty Obvious

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