Pollo Tropical

Category: Chicken restaurant

Address: 3134 Tampa Rd, Oldsmar, FL 34677, USA

Phone: +17277848627

Opening hours

Sunday: 11AM–10PM

Monday: 11AM–10PM

Tuesday: 11AM–10PM

Wednesday: 11AM–10PM

Thursday: 11AM–10PM

Friday: 11AM–10PM

Saturday: 11AM–10PM

Reviews

JD Adams

Jul 27, 2022

Very rarely have I been to restaurant lately where I left truly feeling appreciated for my business and everything from the meal to the customer service were beyond expectations. That happened recently during trip to grab dinner for my family. A very kind young lady, Kristen, helped me with my questions and made recommendations for my order. She was patient, knowledgeable, and genuinely seemed to enjoy her job and believe in the product. Her recommendations and customer service were spot on. My family was very pleased with my selections. Wish more places I visited had someone like Kristen working for them. I highly recommend this restaurant and, if you stop in, ask for Kristen if you need any suggestions. She was the icing on the cake of an overall great experience.

Francis Lizeth Mejia Quiroz

Jul 20, 2022

The chicken was raw on the inside and burnt on the outside all I tasted was the carbon

Catherine Julian

Jun 10, 2022

Their food is really good but the staff at this location not so much. Food items are usually messed up. And they pretty much never get your sauces right. You either get no sauce or the wrong sauce. Then if you do get the right sauce you get a mostly empty container of one sauce that's supposed to cover the numerous food items ordered. It's a shame.

Chris Bartlett

Apr 9, 2022

Just spent 30 minutes waiting for my order. Watching person after person before me return to the counter with a bad order. My order was surf and turf trio, they gave me shrimp creole. It would was a tough night. Manager came out to ask everyone how it was, he even offered to make it right. Great customer service when all was said and done. Food, as always, was excellent. People dining in all seem okay. Awesome!

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Questions & Answers

Do you have coupons

Maria Cal | Jun 23, 2020
David | Jun 24, 2020

No I don't use them

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