Huntington Gateway

Eddie Duke

Don't trust any reviews that are saying eight or nine out of 10. The new owners do not give any types of craps about the residents. They are currently painting the outside of the building which must cost a lot but all of our outside locks are not functioning with the exception of the locks that they use to show people around the building. There was a great and amazingly secure system before but now there's a cheap number pad that only locks on a few doors. Eva is condescending, the other guy is cool. They have threatened to come into our apartments and evict people over smoking even though this community has been a smoking community forever. All of the carpets in the hallways in both buildings stink and are filthy. The pools don't work anymore, its not as safe, and the new owners clearly are just trying to hurry up and flip it so that it's not their problem anymore. The old owner cared about the residents and prioritized our safety. I hope that this new company understands that they have increased our rent and taken away all of our amenities. Do not recommend under this owner.

Benjamin Adkins

Unfortunately with the new management Customer service has went down the toilet! The concierge does not care about helping tenants anymore. I see concierge and management leaving the main office and laughing around the property while people are waiting on their packages to be given to them. I also had a very dangerous experience. There was a fire in the apartment across the hall from me and I pulled the fire alarm. IT DID NOT TRIGGER THE ALARM, IT DID NOT WORK! I told the concierge desk and I was brushed off. The person said "do you want me to call the fire department ? They are going to kick you out of the building" luckily the tenants in the other apartment put the fire out(it was in the oven). But the entire hallway was Smokey and there was a smell of smoke lingering throughout the floor for a couple hours after that. What if the fire spread ? So many possibilities and the fire alarm did not work. But on a positive note maintenance is good and my rent is a pretty good price.

Callie Frye

Have lived here since August of 2020 and have been displeased with communication between the new management and it's residents. When the new management had come into place they just so happened to lose my lease renewal that had been in process prior, so i had an additional payment for a month due to having to go through the renewal process after it was already supposed to be in place. The maintenance is very nice/kind but they do not alert you when they come. Additionally whenever there are updates that need entry we are notified via letter under our door, which can go unnoticed. More than once I have had people at my door needing in without me knowing prior because I didn't notice an envelope on my door! There needs to be email alerts or text alerts, as well as notification for entry.

Trevor P

I am waiting a few years to buy and rented here in the meantime. The buildings are cleaned every day and garage parking is amazing in this cold. Pragna was my leasing agent and she is a joy to work with. I'm very impressed by the amenities they offer I mean the heated pool and gym are incredible! Will update if there are any issues in the future but so far so good