Mason at Van Dorn

Category: Apartment building in Alexandria, Virginia

Address: 140 S Van Dorn St, Alexandria, VA 22304, USA

Phone: +18553986731

Opening hours

Sunday: 12–5PM

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–5PM

Reviews

patrick moreira

Jul 28, 2022

We moved in to our apartment in June. And since then we had a few issues in such a short time span. The biggest issue we had when we were moving in was roaches. We had multiple roaches, big and small. Thankfully building N apparently was next up on the list for extermination, and since then we didn't have any major roach issues. The community is really nice. I've noticed the dumpster could use some work. There's to many apartments that's share one dumpster so when that one dumpster gets too full, people tend to leave there trash around the dump/outside the dump. Just getting one more dump could resolve that issue easily. The maintenance staff could use alot of work. I've sent multiple tickets regarding my AC needing to be fixed as well as my carpeting needing to be fixed since the time we moved in. I've yet to have those issues I'm having fixed. Idk who controls the ticketing system but they keep saying my tickets are completed, but they aren't. Other than those issues, I'm enjoying the community.

K1 Edwards Prod.

Jul 2, 2022

Not worth the amount you pay to live here. You have access to a pool but to use it you must schedule an appointment online and bring your driver's license. The weightroom doesn't open until 8am and closes at 11:50pm which should be 100% open 24 hours out of the day. Their reasoning behind the hours is due to covid, which should no longer be the reason as to why it should affect hours. There is trash and shopping carts that randomly find their way in the buildings and are left there. Room temperatures in the winter can reach up 97 degrees even if you set the temperature to 60. I've complained multiple times throughout the winter and beginning of spring to no avail, they pretty much told me to deal with it. Once again it's not worth the money to stay here. Hopefully they make the appropriate changes after this review. Update: No I will not be calling your staff to discuss in further details on issues you clearly told me and everyone else to deal with. Please fix your issues for future residents. I will not be renewing.

Cielo Dejesus

May 1, 2022

I can’t wait to move out I’m miserable here, my neighbors make noise until 3am 3-4 times a week, the had mice in my unit and I’ve heard of people having roaches. It is so hot and I have to wait until may 15th for the AC to come on. I don’t feel safe here there are weird people hanging in the parking lots at night. I just want to leave already I cannot wait until my lease is up it’s too expensive to deal with all these problems . If you’re considering living here, don’t!

Paige Parker

May 1, 2022

This apartment would be great but there is a mice infestation. I saw the first one about 3 weeks after I moved in. I've seen them on the stove, run under the maintenance closet, and behind my washer and dryer. As a person with anxiety, this has been devastating for my mental health. I swear to you that sometimes at night I can hear them squeaking/scurrying around. I am constantly cleaning up, airing it out, placing traps, and contacting the apartment. They do pest control but obviously not well enough. For instance, pest control came and placed a dead mouse on a glue trap in my garbage underneath some stuff. I didn't see it until a day later, meaning I had a rotting rodent corpse right under my nose. Seriously?! How hard would it have been to just remove the trap from my home on their way out? Will not be renewing unless moved to another building entirely that has been completely checked for pests.

Thanks! Your review is awaiting moderation.

Questions & Answers

Today i went to resident office to request a service.One lady in that office (forgot the name)was so rude with me she even didn't wanted to listen to me. i mean its ok u can refuse a service but at least talk decently. Can u please fire her ?

YOLO VIBE | Aug 19, 2020
Melissa Henriquez Portillo | Aug 20, 2020

Most of them are so rude, we're not living for free and also the rent is too expensive.

How much is utilities or is it included in the rent?

Jacob Hibbard | Feb 20, 2021
Lilly Bolden | Feb 21, 2021

My electricity is averaged. One person and it is $140.00 more per month than I was told that it was going to be.

How old do you have to be to use the gym ?

John Kamara | Aug 20, 2019
Jennifer C | Aug 21, 2019

I think 12 years old but nobody really follows that rule. I see toddlers on the equipment all the time (not happy about it)

Does EOS-21 apartments in Alexandria, VA have an indoor and outdoor jacuzzi?

Dietrich Bonnie | Aug 20, 2019
Mason at Van Dorn (Owner) | Aug 21, 2019

We have two wonderful outdoor pools and a sauna in each locker room. We do not have indoor or outdoor jacuzzi's.

Read More

Anyone can tell me why is my dis month RENT higher then the previous months thanks

payam Mohammad Bidarzui | Aug 20, 2019
Jennifer C | Aug 21, 2019

Is it the 2nd month? Or did you get locked out of your apartment? They charge to let you in if you get locked out.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places