The Spa & Patio Store - San Diego

tom tanner

I would never do business with this place, Ian was very rude to me on phone and said he really didn't need my business, he was trying to sell me on a spa out of my budget and when I ask him some questions on another spa he basically said he spent enough time with me on the phone and I need to come down to his business. It got into a shouting match, I knew at that point I would never do any business with this place. I went to Inland empire Hot Spring Spas, in Moreno Valley and James worked with me on getting a great Spa that fit my wife's and my needs and I bought a Spa from them at a great price the same day I spoke to Ian on the phone. James was very friendly and knowledgeable and gave me a better deal than I ever would have gotten from The Spa and Patio dealer. Bottom line Ian gave me very bad customer service and lost a sale the very day I talked to him.

Harry Whitaker

We had our Caldera Kauai spa installed in June of this year, 2018, and couldn’t be happier with it. From our very first visit to The Spa and Patio Store, Duane Paolucci was helpful, informative and very patient with our many questions. Even while he was juggling his time between us and several other customers in the store at the same time, Duane maintained his cheerful demeanor and attentiveness. The Spa and Patio Store’s massive showroom gives you the opportunity to physically examine all the spas that they carry, which is so much better than looking at pictures. Even if you are just thinking about a spa, it is worth your time to learn about the mechanics, the maintenance procedures and the chemical treatment of the water, while you are actually looking at one.

Jack Clark

Purchased my first swim spa from here! Brandon K (Kearney Messa store) was very knowledgeable of his inventory . I did a ton of research and these guys have the best prices around the area. Thank you all for the awesome customer service at the store and on the delivery team! I recommend stopping in and talking to Brandon if you are in the need of a Spa or Patio as well. There are some nice displays throughout the store.

Dave Johnston

I received my spa today and everything is looking great. The process was easy, delivery was smooth. Duane was our sales man, highly recommend him! He was thorough and patient with us as we were totally clueless when we started the whole process.. overall we're very happy with this location and our new spa!