Dairy Queen Grill & Chill

Category: Fast food restaurant in Indianapolis, Indiana

Address: 2425 National Ave, Indianapolis, IN 46227, USA

Phone: +13177578131

Opening hours

Sunday: 11AM–9PM

Monday: 11AM–9PM

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–9PM

Friday: 11AM–9PM

Saturday: 11AM–9PM

Reviews

Whitney Perez

May 8, 2022

They always do a good job at this location. Takes a little longer because they cook everything fresh but it's worth it. Don't get upset at the wait.

Christina Jewell

Mar 7, 2022

The customer service at this location is absolutely the worst service I have ever had anywhere. Management is lacking to say the least. The "owners" don't care about how the staff treats customers, or the night crew/s treat other employees. So disrespectful and the owners could seriously care less. It is very unprofessional, I am shocked that the Dairy Queen name is associated with these owners and staff. I would be embarrassed as a brand to have this store open. So sad

Derrick Powers

Jan 10, 2022

If I could take that star away plus 20 more I sure would!!!!! This place needs to be shut down due to the lack of professionalism!!! I took my family there and 4 times in a row they didn't have food there, and one of the times they didn't have ice cream either or atleast that's what the cashier stated over the drive thru intercom. That went on for atleast 2 months, and now that they have what seems to be different management and staff things started to change, but is going right back to the same foolishness. I as a customer should never have to get their attention when I pull up to the intercom of the drive thru, but have had to way to many times, and tonight was definitely the last straw when I was told to hold on for 2 minutes, and 10 minutes when by before I gave up and went somewhere else. I don't know if this is a franchise building or corporate one, but I know I'm not the only one that has seen this amount of ridiculousness, and therefore feel that this place should be shut down or handed over to someone that knows how to run a business. I never thought running a fast food restaurant would be so difficult, but this place sure does show different. I'll never be going back to this place ever again!!!!

lynda pancoast

Dec 13, 2021

There is always a long wait whether there is a line or not. Plan on at least 15 or more minutes. When you get the food it's usually not hot. The tenders used to be pretty good but now they are very small and they raised the price $1 (less for more). I ordered a caramel sundae and got chocolate.They make ice cream before food is ready so it's melted when you get it Now there is a sign saying don't be unkind to employees or make negative comments to break their spirit(are you for real?). My feeling is it is not the employees it's the lack of training and bad management. Comments should always be directed to manager and not employees so they aware of problems, but they are very seldom availables. there is a large turnover here. You very seldom see the same person twice. As you can see most comments here are negative. Managers , pay attention!

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Questions & Answers

Wondering why no longer selling foot long chili dogs??

buiscut wheels | Jun 22, 2020
Crucial Pluto | Jun 23, 2020

Not exactly sure they have chili dogs still just not footlongs or wraps anymore...nor do they have the 2 for 4 menu anymore

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