Sofi Canyon Hills

Category: Apartment complex in San Diego, California

Address: 9870 Mercy Rd, San Diego, CA 92129, USA

Phone: +18583755668

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

EMILY Raber

Sep 26, 2020

I lived here for 3 years, never late and never cause any trouble. got my move out statement 3 weeks after the house was completely empty, I was supposed to get something back but instead they added a big fee for something I wasn't aware of. better yet they revised it 2 months after the first statement. They couldn't even provide me proof and Put me in collection without giving me any kind of notice. I get that business is bad due to covid 19 but what they did was just trying to collect any kind of money any way they can. Don't sign your lease here. Sofi Canyon Hills will rip you off.

Shaquille Lane

Mar 2, 2020

This Apartment Complex is Great, it is Quiet, Peaceful, Pet friendly and sometimes I hear kids outside playing and enjoying life, it reminds me of my childhood. I’m in the Military, so I guess everyone is complaining because they expect to have service like there living in $5,000/month Condos Lol. Someone is complaining because of people smoking weed, yeah I smell it on occasions, but this is California, it’s going to happen. Someone also gave a 1 Star for the whole complex because of their Dog getting bitten by other owners dogs, that shouldn’t be blamed on the apartments.

John Doe

Jun 15, 2019

Canyon Hills was pretty good when I first moved in but has been on a sharp decline over the past year. I am looking forward to the end of my lease. The management team is ok, but it seems like they are severely understaffed and probably inherited more problems than they are able to handle. The maintenance team is very good but very overworked. A few of the major issues with this place: Other residents: I am starting to think that this place is part of some low income housing program. In the last year it has become very ghetto. I lived in IB before moving here and it is now worse here than it ever was down there. Loud neighbors, weed smoking, stereos at full blast, parties, profanities... Safety: Multiple car break-ins and very shady people walking around at odd times. Security is weak. Parking: There have been plenty of threats and stern e-mails but no enforcement. Smoking: EVERYWHERE. They have attempted to threaten multiple times but everyone knows that there are no repercussions. As new parents this has been very disappointing. Dogs: Another one that has resulted in empty threats and angry e-mails. Zero enforcement and no one is ever held accountable so it just keeps getting worse. Dog poop is everywhere and many of the dogs here are dangerous breeds. Exit: SUPER dangerous. The no turn on left now makes you lose a lot of time and is actually more dangerous than the left turn. Just saw a rear end about a month ago and almost got into an accident attempting a u-turn. People drive very recklessly on Mercy. Maintenance: This place is very aged and has many issues. A/C units are not in good shape and every morning you will wake up to a chorus of squeaky garage doors. The fitness room water dispenser has been showing a “red” filter status for about four months. Very professional maintenance team. The final nail for me was this horrific new patchwork color scheme. We went from an uplifting classy color to some blotchy mess that goes from light beige to dark poop brown. Canyon Hills is no longer a place I would recommend and extremely overpriced for the issues. I am sure it is a great place for those in subsidized housing programs but those of us paying full price are not getting what we pay for.

Blueocean Production

Oct 25, 2018

I have lived at this complex for several years. I love living here. It is a fantastic complex, in a great location, near freeways and shopping, and has beautiful landscaping and excellent amenities. I especially enjoy the outdoor seating area, with a firepit and BBQ. The staff, including Rachelle and Maria in the office, and the maintenance associates, Keith and Raymondo, are all very friendly and helpful in every way. This simply a great place to live!

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Questions & Answers

Can my dog bark all day here? Like totally out of control barking? No supervision, you know the kind. Is it cool?

M Mu | Jun 21, 2022
William Wallace II | Jul 21, 2022

Sure, like if you want an eviction notice on the door waiting the 2nd day.

Is this a pet friendly place?

Ruben | Aug 21, 2019
Sofi Canyon Hills | Aug 21, 2019

Hello Ruben, Yes. We are a pet friendly property. Please got to our website for the details of our pet policy: https://www.soficanyonhills.com/apartments/ca/san-diego/pet-friendly or call us @ (858) 689-2332. We look forward to hearing form you!

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