Lane Bryant

Diane Hambley

I saw something on window and Molly saleslady helped me find my size and advised so I got a real deal on it. No pressure at all just great customer service.

C Castle

Sandra was such a great help! Can't wait to revisit and use my new LB credit card!

TeresaC

I am leaving review as I place many on line orders. They indicate when you order that you have 30 days to pick up the order or they will send the order back per their regulations. I am responsible to be sure I keep track of my own orders when they come into the store and I have always received them. It is a convenience that I appreciate and the staff is always helpful. When placing on line orders, you can sign up to receive notifications on your phone. I always tend to purchase other items when I pick up on line purchases in the store. So many stores closing, just glad they are there.

Crystal Traver

I ordered a couple of bras during the semi-annual sale in Jan. 2017. I did not receive a notice that the bras were ready for pick up. I called the store and they told me they'd check and call back. They didn't. So I came to the store today. They had returned the bras without contacting me and without issuing a credit. In addition, the staff was incredibly unhelpful and the sales person got rude and irritated when I asked her to call customer service to find out what went wrong. She also told me that since it was an online order she could not issue a refund on the spot. So I went home without my order and without a refund. I will never be coming back here.