Kohl's

Category: Department store in San Jose, California

Address: 890 Blossom Hill Rd, San Jose, CA 95123, USA

Phone: +14082247010

Opening hours

Sunday: 10AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Aaron Abuan

Aug 9, 2022

This place was across the OakRidge Mall and I’m surprised and happy to find some good cheap/affordable Nike merchandise!! Definitely going here again

Kim Nguyen

Jun 3, 2022

People are nice but besides the Sephora counters, its a big empty store. I don't know if it's the brand of clothing they are carrying or what but I think the prices are a little too high. Nice and clean.

Sheila Howe Campbell

Mar 23, 2022

I'd like to share one of the most unfortunate examples of customer service I have ever experienced. I will start by saying I am a Kohls member for 10+ years . I spend a yearly average of 5000+ dollars. I regularly purchase my childrens school clothes from Kolhs aswell as my holiday shopping . Until yesterday happened......... ..I had spent the morning with my 16 year old and my 4 month old at the dentist , which had been surprisingly pleasant the baby smiled and cooed at the staff and patients didn't cry a bit . I remembered I had a a couple Amazon returns in my trunk for a week or so . I always take the opportunity to visit Kohls when I have a Amazon return . As we pull up my little one is sleeping peacefully , my 16 year old is , well tik toking of course . He dosent care to come in and offers to wait with baby whaaaaaa???? Go in a store by myself with no kids fussing or sneaking items in the cart or rushing me ....... don't mind if I do ! I grab my returns and my purse real quick like , could this day get any better 😉 Well , as soon as I entered the great day came to a screeching hault. Upon entering I turn to fetch a cart , for my Amazon returns as I shop . I observe the first 4 carts had trash. Next the men's section to the right. I'll surprise my son with some Champion basketball shorts and shirt for being so awesome and helpful . I observe a woman who I imagine is standing at the entry way to greet customer but I certainly wasn't. She was quite busy gossiping and complaining with the other 3 ladies across from her at the registers. . As I'm attempting to find size medium, which way harder then it should of been , the stock is not organized and the size indicated on the hanger is not the size of the garment ot h ,annoying but not impossible, I look up and see the employing observing my struggle, but the expression on her face puzzles me it wasn't a kind glance ? My first thought was , can I help you ? Which ironically she should if asked me , but nope ! She yells to the other employee returning from break " that was longer then 15 minutes ,lol says employee "no it wasn't", other employee" I'm gonna take that long too " lol . Is it possible this person is in a supervisory position NOWAY ? Then the employee go on to say to a cashier ," oh I didn't know you work Tuesdays , better not report that to medi-cal " hahaha", the cashier quickly response "my wages are still low enough to qualify pshhhh'...an Unanimous response all the employees agree to how little they are paid . Well ladies I hate to break it to you but generally you wage compensation is equivalent to your work contribution, so considering, ya'll just stand around lolly gagging complaining your low pay seems justified. Ok so I've got my son's outfit , I see Sephora , I know better then to enter , it's like a time warp , I'd could get lost in there I love all the glam ! I do spot some Gwen eyebrow pencils the display draws me in. I TEST THE TESTERS . Color 5 nice I select 2 from the row of boxes behind tester . Moving on I see some pretty floral dresses hummm ... maybe I can get my Easter dress real quick . As I thumb through the hangers I spot a employee with a clip board in my peripheral , Is it possible I'm finally gonna get that welcoming greeting or the courtesy of a" Can I help you find anything " . ON THE CONTRARY ,this employee had sought me out to inquire on the whereabouts of the TESTER eyebrow pencils ?????????? EXCUSE ME ? I say . I reach in the cart pouch and show her the 2 boxes , to which she responds " oh she thought you had TOOK the TESTERS" I SHOW HER A COUPLE LINES ON MY HAND , WERE I HAD TESTED THE TESTERS . OH OK she says unapologetically . As she walked away , " I call out " actually take them , I no longer wish to purchase them. I am DONE !Unfreaking believable! Straight to Amazon returns done. On my way out I noticed the samples were all still In place I left my cart there and purchased nothing

Vincent Tang

May 31, 2021

5/31/21 location for Amazon returns. Received a $5 coupon to spend at Kohl's. 15% off coupon for wifi. So I purchased a discounted sandal that I had not planned to purchase. Long line at register but it went fast due to many cashiers.

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Questions & Answers

I wanted to send a thank you letter to (2) employees that helped me last week. How can I see that they receive my letter?

Randy | Aug 21, 2018
Chris McManus | Aug 21, 2018

Or you can send it to the store and hope that it gets to them in good faith. Maybe follow up a few days later with a call.

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How is the customer service?

Marine Folkebrant | Aug 21, 2018
Fuhong Zhang | Aug 21, 2018

it is ok, but sometimes, long line to wait

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How are Amazon return drop-offs handled now, or is that function on hold too.

James Henry | Aug 20, 2020
mike logan | Aug 20, 2020

As of now Kohl's is closed as an Amazon Return Center.

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is your store open today 3/15/20

Diane Hubble | Aug 20, 2020
Rod P | Aug 20, 2020

Closes at 9 pm. Enjoy shopping!

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Can I drop off Amazon returning packages over here?

Minh tran | Aug 20, 2020
Khoi Pham | Aug 20, 2020

Sure. You need to go near the end of the store for Amazon drop off.

Can I drop off Amazon returning packages?

Minh tran | Aug 20, 2020
Douglas MacKallor | Aug 20, 2020

This is Kohl's. If Kohl's uses Amazon and this was purchased from Kohl's, then perhaps it's OK. My experience, Kohl's uses UPS directly. There's plenty of UPS stores nearby. It would seem to be a more suitable option. Good luck.

Does it have ups drop off

Apple Heineken | Aug 20, 2020
mike logan | Aug 20, 2020

Amazon drop off whether it's UPS or not is unknown.

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Do u guys have fortnite clothing in store

Ankita Bedwal | Aug 21, 2019
Paul Bergeron | Aug 21, 2019

Yes they do

What time is the best time to come

Emagine Wilson | Aug 21, 2019
Scott Bordelon | Aug 21, 2019

9pm

Can I make payment over 5 phone

Larry Martinez | Aug 21, 2018
Raquel Green | Aug 21, 2018

Yes

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