PostalAnnex+

Category: Shipping company in San Jose, California

Address: 123 E San Carlos St, San Jose, CA 95112, USA

Phone: +14089750893

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–4PM

Reviews

N

Aug 6, 2022

Haven’t been able to even use this place since they open after I go to work, and are closed before I get home. What kind of ridiculous hours are these.

Caelan Bacon

Jun 18, 2022

I recommend these guys if you are in a pinch and need your passport renewed ASAP. Paul was the gentleman who helped me through the process. I had international travel planned, problem was, I realized my passport was expired a mere 2 weeks before my departure. To make matters worse, covid restrictions had just been lifted and I found myself in the same boat as thousands of others. Booking an appointment directly with the government agencies was impossible, and most other third party companies were either not picking up the phone or had no availability. To make matters worse, my middle name was misspelt on my expired passport... further complicating my renewal process. This company worked through all of this mess and was able to get the job done. They work on the back end with the government agencies and have appointment slots that the general public do not have access to, FYI. My one (minor) wish is that they clearly mapped out all the charges I would end up seeing up front... They quoted me a price which ended up only being the fee they charge to guarantee the appointment with the government. I later realized that I also had to pay the passport renewal fee on top of that plus some expedite mail fees. All said and done, and considering the circumstances and how important my trip was, I am extremely happy with the service though

Julie D

Mar 30, 2022

Charged $1 per paper for printing services. I understand they need to make money but OMG this is so expensive. Go to your local library or FedEx print and go where they’ll charge you 10 cents per page

Marlene Ruiz

Feb 8, 2022

Ever since the management took over, every experience I've had here was terrible. I went in for my passport photos & the young girl took them incorrectly which delayed my passport process. I also went in to print, scan & email some documents & the older man was on his cell phone the entire time, unwilling to scan anything. He would just wave me away. When he finally hung up, he had the worst attitude. My documents were printed incorrectly & he said it wasn't his fault & to go somewhere else. Sir, if you don't wanna be in business just close or go work somewhere else

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Questions & Answers

Can I get my passport photo taken here?

PostalAnnex+ | Aug 20, 2020
PostalAnnex+ | Aug 20, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

PostalAnnex+ | Aug 20, 2020
PostalAnnex+ | Aug 20, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex+ | Aug 20, 2020
PostalAnnex+ | Aug 20, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

PostalAnnex+ | Aug 20, 2020
PostalAnnex+ | Aug 20, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

PostalAnnex+ | Aug 20, 2020
PostalAnnex+ | Aug 20, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex+ | Aug 20, 2020
PostalAnnex+ | Aug 20, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex+ | Aug 20, 2020
PostalAnnex+ | Aug 20, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex+ | Aug 20, 2020
PostalAnnex+ | Aug 20, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

Do they provide a soft copy of the photograph?

Mohit Aggarwal | Aug 21, 2018
Mohit Aggarwal | Aug 21, 2018

Yes they do provide a soft copy of the photograph but with addity charges

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