PostalAnnex+

Category: Shipping company in San Jose, California

Address: 5655 Silver Creek Valley Rd, San Jose, CA 95138, USA

Phone: +14085311444

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–4PM

Reviews

Clayton Young

Aug 19, 2021

Been going to this postal annex for over 12 years. I appreciate the employees, their attitude and customer service.

Reagan Speth-Martinez

Jun 8, 2020

The 3 ladies who work there are great to work with, especially the manager. The owner always seems a little bit on edge. He argues with some customers. Not sure why but I don’t want to know.

Ninh Nguyen

Jan 8, 2020

they are usually quite busy, but accommodating. Understand their peak times and non-peak times and you'll be in and out.

Yali Q

Apr 26, 2019

I have been there for several times and the staff there work perfectly. But today the man there seems intented to be hostile to me. He was very unfriendly and printed t wrong address three though I showed the address. One typo was even the word American . I don’t know what’s wrong with him. This is the worst ever customer service I have experienced in my life.

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Questions & Answers

Can I get my passport photo taken here?

PostalAnnex+ | Aug 25, 2020
PostalAnnex+ | Aug 25, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

PostalAnnex+ | Aug 25, 2020
PostalAnnex+ | Aug 25, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex+ | Aug 25, 2020
PostalAnnex+ | Aug 25, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

What's the value of private mailbox rental?

PostalAnnex+ | Aug 25, 2020
PostalAnnex+ | Aug 25, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you offer packing assistance?

PostalAnnex+ | Aug 25, 2020
PostalAnnex+ | Aug 25, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex+ | Aug 25, 2020
PostalAnnex+ | Aug 25, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex+ | Aug 25, 2020
PostalAnnex+ | Aug 25, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex+ | Aug 25, 2020
PostalAnnex+ | Aug 25, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

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