Metro by T-Mobile

john holt

There was a young woman in training who helped me who seemed like she was having an overwhelming day. She assisted me and the people ahead of me staying calm and focused. She was able to complete all tasks professionally and properly.

Manny Rodriguez

Came here again after many months of service it was a great store but now with new management the experience was less then pleasant. I don’t know if I’ll be finding a new location or canceling service, but I do know I will not be coming back to this one unless they bring the previous management back.

Britt Rene

Sold me a complete piece of s*** phone and couldn't make it right when I went back 2 days later with a phone that crashes doing basic text messaging. As far as I'm concerned these people are thieves and hustlers and I hope karma steals $200 from you. Thanks for nothing Maria. Next time someone steals from you just remember you're no f****** better.

Emily Windsor

TERRIBLE customer service. Bought a phone and new service. Was told I had 7 days to exchange phone. Came back the next day wanting to exchange and was told the phone I wanted to upgrade to wasn't in stock. Came back the next day and was told phone was in stock but not yet inventoried so couldn't be sold. Came back the next day and was told only the manager could approve exchanges and he wouldn't be in for two more days. Came back two days later (5th TIME!!) and was told by manger that company no longer allowed exchanges. He said the policy had changed 3 days earlier. Also, the employees were very slow and sleepy and didn't seem to know how to do their job - Didn't know how to ring up my purchase, didn't know how to contact the manager.