Planet Fitness

Faye Libeskind

The actual gym is decent but their policies are not. They were closed for most of July. I was told I would not be charged for time closed and that I could use other locations free of charge while they were closed. They charged me the full amount saying "oh yeah we decided to charge everyone". I will need to speak to my bank. So I was charged for services not rendered with no attempt to reconcile.

Rowan Baer

Tom the owner was super nice and gave me workout advice when I asked. He came around to check on me, he even remembered my name. Nice facility, I didn't lose my mind looking for stocked paper towel machines. Everything was as it should be unlike some other locations in mass.

Jordan Anthony

Always super professional and easy to talk to. Equipment is the same as any other location. 4 stars only because parking can be a little tight at times. Not their fault, but the lot could be used better.

Lexi Campbell

As a woman of color I feel racially profiled and I am never going back to this gym. A entitled Karen came up to me while I was using a machine and demanded I get off the machine because I’m taking too long. I told her I have 2 more sets and she’ll have to wait and she began to say more while she walked away. As a beginner i already feel awkward at the gym and this mad me feel even more uncomfortable. A few minutes went by And a staff member came up to me and told me that she reported me and that I should be more mindful of how long I take on the machines. There has been many times where I have seen people hogging the machines I never go up to them and be rude or report the… it’s frustrating but it’s a public gym… I told my side of the story and she was polite but it felt she was kinda passive aggressive and like she didn’t believe me. I now will be going to the Leominster PF where it’s more inclusive this left a real bad taste in my mouth and no longer feel comfortable working out here . So much for a judgement free zone