Walmart Auto Care Centers

Kourt Kaw

That Jessica woman's breath was so foul I couldn't even talk to her it smelt sooooo bad yucky

Rachel Leigh

Our experience was a negative one unfortunately. There was only 2 people in front of us. We were there for almost 2 hours just for a simple oil change. When I looled out at the bay I saw our car wasnt there and asked. They had finished it and hadn't bothered to text us or come to the little waiting area to trll us it was ready. We had to figure it out ourselves. Other than that the actual service was fine.

April Dyer

If I could give negative stars I would. So far the only positive experience in this ordeal has been how nice Herman was to me while I was dealing with him at least. Let's start from the beginning. I went for a typical oil change. I was not late for my oil change or anything else. I left and went on home. After several I went out and notice an odd smell I turned on my air conditioner in the car. I just attributed to the people who changed the being dirty and forgot to clean up after and that was what I was smelling. I didn't go far in the car less than 15 minutes in my car and then back later that night after visiting family. The following week I was driving more in the afternoon because I needed to drive to VBS and back. And that's when I noticed even more. My car was not driving right and after checking under the hood the oil cap from my recent oil change with this Walmart's Auto Care had been left off. I immediately called Walmart and spoke to Herman which is a co-manager he told me to come up there and bring the car and he would have them clean up all the oil from where it splashed everywhere and do a new oil change and refund me the money for a purchase of an oil cap. I had the car towed the following morning and mechanic explained to me the damages that oil splashing everywhere and me driving the car not knowing has caused. So I spent 3 hours at Walmart while Jessi and Tim complained and let me know by giving hateful looks and complaining out loud that they didn't care for cleaning the oil off. They both were extremely rude and had such an attitude. Afterwards they had someone else give me a paper saying they didn't even clean the oil off when I was told it would be. But they had listed a slew of problems with car that was never on the first document when I got my oil change.

Sirena Mccaskill

I came to Wal-Mart for an oil change and 4 tires. One of the guys in the shop, greeted me with "i guess i will get you, i work on the cars and fix them" takes my papers and has an attitude because i have never been here before and he has to enter me into the system, and snaps at me when i couldn't hear him over background noise. Talks about how fellow employees "talk to him" asks me what kind of oil change i want (noone has ever asked me that before) and when i ask what he means he gets yet another smart attitude. Here i am 2 hours later from the time i walked in and they just got my oil change done, still haven't put on my tires. I was 1 of 3 cars when i got here and there are at least 5 guys working in this area. I was told 45 minutes and here i am still waiting. Never waited 2 hours for an oil change. Not to mention the unprofessional attitudes and one guy with his uniform pants almost to his ankles shirt untucked and his wonderful display if his "sex" tattoo....never will i ever come here again for any car needs. Worst experience of my life.