Address: 9655 Firestone Blvd, Downey, CA 90241, USA
Phone: +15622916084
Sunday: 8:30AM–9PM
Monday: 7AM–9PM
Tuesday: 7AM–9PM
Wednesday: 7AM–9PM
Thursday: 7AM–9PM
Friday: 7AM–9PM
Saturday: 8AM–9PM
Shamel Jones
The worst customer service I have ever received in my life and the sad part is I still need my car fixed. I came in on the 12th and scheduled an appointment for the 14th. When I arrived things appeared to be great. All I needed was a radio replacement. When I dropped my car off then paid for an Uber to my job. It was downhill from there. I was told I would receive a call with updates on my car. They never happened. After consistently calling them and being put on hold and voice mail I never received an update if I needed a rental or not. The next day I showed up to get info. I was informed the person was ordered and it would be there Monday and I could take my car home because though it was not fixed, my warranty paid for services. Monday went pass no part. The same for Tuesday, Wednesday, Thursday, Friday, and Saturday. I was told there was a problem with shipments. I called Monday to leave a voicemail with updates. It’s now end of business day Tuesday and nothing. Every time I call they transfer me around and send me to different voicemails. Last I spoke with them I was told my service associate would be out for awhile and I didn’t receive any information of the status of the part for my car. I am active duty military service member. My life is already stressful, at no point have I tried to rush the service or the process. I just keep getting no answer, service , and the complete run around. I am so disappointed with the customer service and I still need my radio repaired. This is a certified dealership in the area of my job. I will NEVER return here for services or even to purchase a vehicle. So sad but I would rather leave the area for better service.
Juan Perez
the name for the dealer is too big, for the service they provide, for Chek or repair your vehicle don't take to champion dealer, the worst place to live your vehicle I don't recommend to you.!
Slave2ink1
...Great sales team... Found a Car 1 min in.. And fell in love with it the rest is history... Looking for a New/Used trust... Bring your business here. Closed out with the best deal ever. My Son Loves his new Car..❤
Hannah Nabbout
Such a great experience. We worked with Judy, who was so sweet and spent basically the whole day with us looking at and test driving cars. She showed us everything we were interested in and made sure to guide us through our options. The manager, Herbin, was also super helpful and willing to work with us to get our dream car. We definitely recommend getting your Jeep here.
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Eduardo Ramirez, they dont help you at all, they just want to sell you anything and ask you for a big downpayment
They say yes put they really don't...they will ask for a cosigner
All depends on the price of the car ...is just a little %
Wow I'm don't think it's good service and sales man. Thanks
I would think so, very few parts are in store nowadays. But, I would think you can order most Mopar parts.
No
I've tried several dealerships around the are and unfortunately they all make badd mistakes and on top of that te customer is paying for their mistakes. If you're still under warranty you have no option but find a dealership far from this area so you don't viod your warranty, but if you're out of warranty you can do you basic fluid changes yourself.
For oldies hard to find and expensive in cal. Try Bob's oldies in Arizona may be one in el segundo cal . Will be litter pricey like I said cal prices are ridiculously
We were very satisfied with the Sales Team that we worked with. They are very knowledgeable of the vehicles and they worked with us to purchase the vehicle we liked and could afford. Absolutely no pressure.
7 am
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