Forest Creek

Gerardo Colon

Office staff were polite and friendly. Apartment was nice & renovated. Quiet area to call home.

kal loul

This HOA is the worst I’ve ever worked with. I bought a property as an investment and they charged me a “move in” fee although I never moved it neither have I lived a day at the property. Also, when you sell they charge you a “move out” fee which also is inapplicable. They NEVER answer the phone. Whenever you call you’re directed to leave a voicemail. Lastly, they charged me $2640 as a “late fee” thinking I wouldn’t notice. Rip off from start to finish. Stay away from their properties at all costs l.

Cari Smith

This is my fifth year living in Forest Creek. Last year I moved from a one bedroom into a studio. I have always kept to myself and didn't need much from maintenance or office staff. But during this last year I have noticed a lot of upgrades happening on the property. Even the laundry rooms have been redone and have air conditioning in them now. There are new employees in the office and we have a new manager. But what has caught my attention the most is when I went to the Forest Creek website to thank maintenance for the new tile floors and carpet they replaced in my studio. I read some really bad reviews on the site. It was like they were talking about a totally different apartment complex. Because that wasn't my experience AT ALL!! When I put in my request for carpet replacement, Donna the maintenance manager called me later the same day. She asked if she could enter my apartment to assess my carpet. To make a long story short, she told me since I'm in an upgraded apartment she could also have my bathroom and kitchen tile upgraded as well.🙂 About two weeks later when I returned home from visiting my daughter out of state, the floors were finished and looked SO BEAUTIFUL🤗💗 !! Then shortly after the carpet was replaced and everything just looks so beautiful and fresh. I feel like maintenance went above-and-beyond because I didn't even ask for the tile floors.... So in my opinion whatever has been going on with the bad reviews, that surely is not the case now, or at least not with my experience. Just wanted to say thank you to Donna and maintenance for an AWESOME JOB🙂 I LOVE COMING HOME TO MY PLACE💗

Keyonna

I lived there for 5 years. In my last year I began seeing roaches in my apartment, after neighbors who lived across from me & under me moved out. I was informed by the exterminator that the tenant across from me had been “battling an issue”. I asked for an exterminator to come out weekly, which decreased the number of bugs, but I would still see them periodically. I have experienced leaks in 4 parts of my ceiling. The worst one was a huge hole in my ceiling near my window. This hole was not fixed for months until I sent a certified letter to the main building threatening to take things further. All other attempts to have the hole fixed, I was informed that it was the gutters etc, until eventually, after sending my letter, they said that they would replace the whole roof. If you call maintenance during their normal business hours, expect no one to pick up a majority of the time and to have a recording that tells you that you have reached “forest creek maintenance after hours” although you are calling during normal hours. Donna in maintenance would inform me that they were short staffed and that I was “on the list” for work to be done. A few months ago, they updated their maintenance request system, however I had not seen any improvements to the speed in which they took care of issues. Laundry rooms are very dirty and most times many of the machines are not working. I also had an issue with my central air which would blow out hot air in the dead of summer. I reported the issue several times and they informed me they replaced a part, only for it to fail again a few days or weeks later. I eventually received a portable air conditioner from the office and eventually they replaced my entire central air system. Donna may have been overwhelmed with maintenance requests, but that just speaks to how many issues this apartment complex has. They will attempt to place bandages on issues rather than completely fix them until they cannot do that anymore. This only leads to many more issues. What I have written here only scratches the surface of what I endured. Rent is cheap, but you pay for what you get. They were attempting to raise my rent by $40 this year, when all previous years my rent was only raised by $15 each year. Also, they were asking for an additional $60 security deposit when all prior years my additional security deposit was raised $22.50. I would have paid the extra money had I not had so many issues and if the upkeep of the buildings were better.