Address: 210 Andover St, Peabody, MA 01960, USA
Phone: +19785281048
Sunday: 9AM–11PM
Monday: 9AM–10PM
Tuesday: 9AM–10PM
Wednesday: 9AM–10PM
Thursday: 9AM–10PM
Friday: 9AM–10PM
Saturday: 9AM–11PM
Melissa Cersosimo
I had someone come to diagnose an issue with washing machine and estimate repair cost. The machine needed a part that cost $47 and the labor was $343. For that much labor charge, I opted to buy a new machine. I thought the labor charge was very high. While he was there, we had maintenance done on dryer. He took off the back panel while the dryer ran and said everything looked clean and that was it. Overall, I wasn’t impressed. Labor charges were too high and maintenance was a waste of money. I always liked using Sears to buy my appliances in the past, but I don’t think I would call again for appliance repair or maintenance services.
Jack Wurts
* Arrived on time and completed repair in a professional manner. Explained work performed and tested appliance before departure to insure proper operation and no leaks. Excellent service!!
Dana Aptt
After waiting more that a week for our appointment, the tech arrived on time and part in hand. Great service, and repair man was very courteous and finished in a timely manner. W always get sears points, for some reason we were told we were not able to on this job. Just surprised at that but glad to have the work done. We have used Sears for many years and never disappointed.
Camilla Blair
The service engineer who came was delightful,the problem came later.He fixed my ice machine by unblocking it;however 2 hours after he left I still had NO ice. I called A&E service because it seemed not to be working,I just needed to speak with the service guy to ask some questions.....they were awful,they just kept telling me I had to set up another appointment.....nobody ever called me back........about 5 hours after he left it started making ice again,still have no idea why it took so long.Suggestion to A&E your customer service needs to improve.
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You’ll get the same appointment availability, regardless of whether you book online or call. Booking online is easy, and usually takes less time than calling.
Sears Home Services is still a leading appliance repair service in the United States. We repair most major appliance brands, makes and models, no matter where you bought them, even if you're not near a Sears store. Our technicians are appliance repair experts who you can trust for repairs on top appliance brands like Carrier, Samsung, Maytag, Bosch and LG.
From Toro to Craftsman riding mowers, we’re your best option for quick and easy local service and repair of your riding lawn mower or tractor.
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