HomeTeam Pest Defense

Category: Pest control service in Lakeland, Florida

Address: 2315 Commerce Point Dr Suite 140, Lakeland, FL 33801, USA

Phone: +18635195029

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: Closed

Reviews

Ron Wilkinson

Jul 8, 2022

I've used them for decades, in every home I've lived in. I just moved out of a rental and I canceled the service before I left. Today I received a bill from them for a recent service. They tell me they have no record of me calling. It's my word against theirs and because I had autopay set up...I lose. That is a poor business practice and poor customer service. Shame on them. EDIT: Per request from Ownership...the former address was 635 Woodward St in Orlando

Melissa Garcia

Jun 15, 2022

Used as home pest control for a few years. Ants took them months to get rid of, silverfish also because their tech was using traps that are no longer used for silverfish because they are ineffective. Took the manager coming out once and they were gone. But the reason for the bad review is our latest experience. Tech came out and rang the doorbell, I did not answer but I could see him on the camera. He left the bill at the door and did not provide any service, he thought no one was home. I called and complained and manager had to come out. Was charged the wrong amount several times, contacted them to fix which took them a while to do, in the meantime I was not going to pay for a service I was not properly charged for so they suspended my service, informed me of the suspension through the mail, and guess what...Tech still came out anyways and they charged me AGAIN! This company is unprofessional and I do not recommend unless you're willing to put up with the nonsense.

Terrence Fields

Jun 13, 2022

First time using HomeTeam Pest Defence. Recommend to Amy one. Good customer service, technician ppromt and courteous.

Loni Paige

Jun 2, 2022

I really cannot say enough good things about this company and the employees. My mom used them to get rid of a daddy long-leg problem years ago, then continued having them come to the house on a schedule. They text me the day before to see if there are any current problems, they get there when they say, then I don't hear from them (or the bugs) until they come back on the next scheduled visit. What else could you ask for? If you have questions or concerns, they are honest. If you aren't home, they spray around the outside (and still effectively repel the bugs.) If there is a concern on the indoors, let them in and they will handle it. They also remain conscious of pets and children.

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Questions & Answers

How long are their contracts?

jay rod28 | Sep 23, 2021
HomeTeam Pest Defense | Sep 23, 2021

Hi Jay, for pest control services, we offer both one-time service and ongoing quarterly services. Please speak with your local branch for more information, thank you!

How much does this service cost

Jose Rodriguez | Aug 19, 2021
HomeTeam Pest Defense | Aug 19, 2021

Hi Jose, pricing is determined by many factors like the type of pests we'd be battling with, the sq ft of your home, etc. Please contact the local branch directly for a quote or request a quote on our website, we are happy to help keep your home pests free!

Other than pest control, what other services do you provide?

HomeTeam Pest Defense | Aug 19, 2020
HomeTeam Pest Defense | Aug 19, 2020

Other than pest control on common household pests, we offer subterranean termite control (Sentricon® termite colony elimination system, both install and monitor), and termite wood and soil treatment). We also offer bed bug control, flea and tick control, mosquito control, rodent control, and fire ants control. Check your local branch’s page for more information.

What does your pest control service consist of?

HomeTeam Pest Defense | Aug 19, 2020
HomeTeam Pest Defense | Aug 19, 2020

We begin with our 6-Point Advantage Service carried out by experienced technicians. Each of our company’s technicians carries the goal and responsibility to ensure you are completely satisfied. Our pest management services are 100% guaranteed, every time. If you have concerns with pests in your house between regular services, we will inspect and re-service your house, free of charge.

What is the 6-point advantage service?

HomeTeam Pest Defense | Aug 19, 2020
HomeTeam Pest Defense | Aug 19, 2020

The 6-point advantage service focuses on six essential points in pest control, which allows HomeTeam to deliver a uniform and consistent service and this includes: 1. Inspecting the exterior of your home to identify potential pest problems 2. Removing cobwebs and wasps nests within reach 3. Injecting the Taexx® built-in pest control system (if installed), or providing conventional pest control applications 4. Treating all pest entry points such as windows and doors 5. Applying pest control materials around the outside perimeter of your home 6. Providing a detailed service report and preventative tips

Does the Taexx system control termites?

HomeTeam Pest Defense | Aug 19, 2020
HomeTeam Pest Defense | Aug 19, 2020

No, it is not a deterrent for termites. However, we offer other products and services that will guard against termites including our termite baiting system and termite pretreatments of wood and soil. Please visit our website to learn more about our termite control.

How much does your service cost?

HomeTeam Pest Defense | Aug 19, 2020
HomeTeam Pest Defense | Aug 19, 2020

Rates for service vary based on many factors like region of the country, square footage, zip code, the type of pests we would be battling, etc. You can request a free quote on our website.

How do I pay for my service?

HomeTeam Pest Defense | Aug 19, 2020
HomeTeam Pest Defense | Aug 19, 2020

HomeTeam Pest Defense provides several ways to pay. We accept major credit cards and checks. Plus, we can set up auto-pay for you so you don't even have to think about it. Just ask your branch for an ACH form and we can automatically deduct payment from your bank account or charge your credit card. You choose.

What happens when I first request service?

HomeTeam Pest Defense | Aug 19, 2020
HomeTeam Pest Defense | Aug 19, 2020

We will schedule an appointment that is convenient to you. Our technician will start with an inspection of your home to identify potential problem areas. The initial visit includes thorough interior and exterior treatments.

Why chose your company (HomeTeam Pest Defense) and NOT the others (Terminix or Sunstate)

Edward Henderson | Aug 20, 2018
ludim sanabria | Aug 20, 2018

They pay real good attention to your needs and respond quickly

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