ATM (Wells Fargo Bank)

Luke Shover

Wells Fargo is atrocious. I spoke with 3 different representatives on the phone today, one who declined to provide her name prior to being extremely impolite, Reagan (Employee ID K006149), and Katherine. After all three assured me that either the next person down the line could help or that what I wanted to accomplish was actually possible, I was informed that the only way to apply for a credit increase would be by doing so at the local branch. If you are a small business owner OR you believe in doing business in the 21st century, I HIGHLY recommend looking anywhere but Wells Fargo. Although their hitching posts may be strong, it seems their technological wherewithal has been spent creating fake accounts instead of serving real customers.

Andrew Wyatt

The worst customer service I’ve ever experienced at a bank. Should close this location ASAP.

Grace Miller

Love this location! Colton (personal banker) and Joseph (branch manager) we’re so helpful. I brought in info regarding my entire financial situation and they guided me on how to get organized, help me make phone calls and direct me to the right people. Much different than my experience at a different location where the banker basically just told me to do everything myself online. People like these are reasons I continue my banking with Wells Fargo.

John Calcagni

Today my father and I are closing a long time checking account at the Wells Fargo Cotswold branch and not a moment too soon. Because of health issues I had to cash checks he wrote to me. On 3 separate occasions I was accused of check forgery and was denied access to these funds. The last time I was there, always with proper identification, I was allowed to cash a check but was told that I would no longer be allowed to do so in the future. I have had to wait 2 months in order for all drafting and deposits to me moved to our SunTrust account or I would have closed this account much sooner. Well Fargo has treated me like a criminal and has accused me of trying to commit crimes against their bank. I have never been so unfairly mistreated or persecuted by any commercial institution in my life.