BB&T

Category: Bank in Charlotte, North Carolina

Address: 8816 Albemarle Rd, Charlotte, NC 28227, USA

Phone: +17049542180

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–6PM

Saturday: 9AM–1PM

Reviews

Marfa مارفا

Jul 19, 2022

The manager is the worst. He wasn't busy and he did not agree to sign on the check for us. RUDE and bad costumer service. He told us we should make an appointment in order for him to sign, even though there was no costumers in the bank except us. I will never go to that branch again!

SANCH3Z GTO

Dec 14, 2021

Worst service a bank can give you , bank tellers are super slow and rude ! I waited 40 minutes in line for them to help someone that had just got there and leave me waiting smh definitely switching banks !

Sharon Ziegler

Nov 14, 2021

Not enough tellers. Pay people a living wage you ARE a bank. Pay people what they are worth. Give ur employees a livable wage. One teller for a bank isn't enough. I feel horrible for the 1 girl working all day by herself. She smiled despite a line wrapped around the building. The 1 star is for the bank.

Debbie Rose

Oct 15, 2021

I called this branch 4 times - they answered once and the person was rude. I'm trying to return a call from one of their staff, and I've left 3 messages and he has yet to return my call. Awful branch. I use to like BB&T, I'm not sure if the issue is the switch to Truist. If this lack of customer service continues, I'll have to switch.

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Questions & Answers

Very bad customer service and I have been several times to be treated, I ask if someone can attend me in Spanish they tell me no with some gestures of discrimination, I don't know how to speak English, I just want to be solved for a money that the bank to

Adan Gonzales | Oct 14, 2021
Florecita Garcia | Oct 15, 2021

In that bank if there are people who speak Spanish, in fact, the manager of that bank is Hispanic asks to speak with him

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