Charlotte Metro Credit Union

Category: Bank in Charlotte, North Carolina

Address: 1835 W W.T.Harris Blvd, Charlotte, NC 28262, USA

Phone: +17043750183

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

Kay Kay

Jul 29, 2022

Absolutely hate this bank . I work for the bank and by far this is one of the worse . In branch customer service is good but as a company terrible. They do not try to help with any real life situations. I cannot wait to switch over

Darrell Antley

Jul 5, 2022

Excellent service options without the excessive fees like commercial banks. Fast, friendly staff. Highly recommended!

Makayla Jones

May 26, 2022

Very fast and good service, and helpful when I was replacing my card

Debbee C

Mar 16, 2022

I feel grateful, Mr. Darrell Slaughter was a great help to me and his knowledge was outstanding! thank you CMCU for hiring people that is knowledgeable and kind that goes a long way! The atmosphere has really changed there! Even the customer service tellers are amazing!!

Thanks! Your review is awaiting moderation.

Questions & Answers

Cashier checks available?

Ronald Elder | Sep 29, 2020
Frederick D Ford | Sep 29, 2020

Yes ... Members get them free ...

What are you open hours I didn't see it I the website. I am interested in opening an account there I read the reviews a lot of concerns about customer service . I also read sereval good comments. Customer service is very important

Barbara Cezair | Sep 30, 2019
Sara Foster Williams | Sep 30, 2019

Hi Barbara, Charlotte Metro's University Branch is open from 9 - 5:30 pm Monday - Thursday and 9 - 6 pm on Fridays. You can see all of their branch hours their location page (https://www.cmcu.org/about-cmcu/locations/) and can email them directly with any questions on their Contact Us page (https://www.cmcu.org/about-cmcu/contact-us/) Hope this helps!

How do I order personal checks?

Mercy | Dec 3, 2021
Charlotte Metro Credit Union | Dec 3, 2021

Hi Mercy, You can order personal checks directly through Online Banking! Simply choose the "Self Service" Tab and select "Order Checks." Thanks! - Your Friends at Charlotte Metro

Do you all allow your mangers to throw items at your customers? I am sure that you all have working cameras and can run the cameras back to see this. The manager on duty 11/3/21 at the w. Wt Harris Charlotte nc 28262 threw something at a customer.

Google Review | Dec 3, 2021
Charlotte Metro Credit Union | Dec 3, 2021

We take these claims seriously and have reviewed camera footage and spoke to employees and customers in the lobby. Your assessment of the situation is not honest or accurate. If you wish to provide any more details about your experience, please use the "Contact Us" page on our website. -Charlotte Metro Credit Union

What is your car loan interest rate?

Sandra Walcott | Sep 29, 2021
Charlotte Metro Credit Union | Sep 29, 2021

Hi Sandra, You can find our most up to date rates on the rates page of our website, or you can call us at 704-375-0183. Thanks!

what I need for be a member?

carmen rivera | Sep 30, 2019
Charlotte Metro Credit Union | Sep 30, 2019

Hi Carmen, Check out our New Account page - it provides a quick checklist on what you'll need to open an account with us. https://www.cmcu.org/get-started/new-account/ Thanks!

Read More

Do they offer training for employees on how to engage a potential customer????? How to introduce yourself with new customers?

J M | Sep 30, 2019
Charlotte Metro Credit Union | Dec 3, 2021

Hi L Moral, If you were made to feel neglected for ANY reason, I sincerely apologize. We will address this experience with the branch manager and will provide additional training to the staff to make sure this does not occur again. We appreciate the opportunity to address your concerns and hope that you will give us another chance to earn your business in the future. Thank you for your contacting us and have a great day!

Read More

Do you have income tax services at the W.T. Harris Metro Credit Union (University)?

Sandra Walcott | Sep 30, 2019
Charlotte Metro Credit Union | Sep 30, 2019

Hi Sandra, We do not have staff to help with income tax filing at any of our locations. However, as a Charlotte Metro member you have access to discounts when filing with Turbo Tax! You can read more about it here: https://intuit.me/2Vq699F. Thanks! - Your Friends at Charlotte Metro

Is there a notary public at that location?

Debby Thao | Sep 30, 2018
Sara Foster Williams | Sep 30, 2018

Hi Debby, yes there are notaries at every branch :)

I am still waiting for my new Visa card. Can I go to my location and pick it up? Thank you Barbara Lisa

Barbara Lisa | Sep 30, 2018
Shannon Lane | Sep 30, 2018

Yes you can go to any branch location t o get a card. Let the rep know you haven't received the one in the mail so they cancel it.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places