Address: 718 Central Ave, Charlotte, NC 28204, USA
Phone: +17043750183
Sunday: Closed
Monday: 9AM–5:30PM
Tuesday: 9AM–5:30PM
Wednesday: 9AM–5:30PM
Thursday: 9AM–5:30PM
Friday: 9AM–6PM
Saturday: Closed
Shyron Peak
I am ready to close my accounts, every time I need something I got to wait on this person and that person, why do I need to wait for someone when I just want to open an extra retirement account. The people are friendly but constantly having to wait days for service makes no sense, what’s the purpose of you all been open in rockhill.
David Chapman
I walked in and sat in a chair to talk to someone about renewing a loan. Within minutes, Hannah steps out of her office and asks me if there is anything I need. In one session from taking my information until the money being in my account was less than an hour. She is incredible and every time I come to this bank, I have nothing but the best service from people with a smile. Since the merger, there might be more locations where I could do my banking, but there aren't any better ones!
Arnicia Alexander
My family has used this Credit Union for several years and we love the service
Colleen Tolson
I was a customer with this credit union for over 3 years in very good standing if i may add how every. When I became sick with covid-19 in December 2020 and could not go to work; Charlotte Metro Credit Union would not work with me to keep my accounts in good standing. I even went up to the central location to discuss the matter; I was still very sick and could hardly breath and I also had documentation from my doctor. While waiting in the lobby one of their employee's had his office door open and was discussing another customer account over the phone. You could hear the conversation in the lobby. The employee made a comment about the customer that kinda made me a little mad. He said that this customer was not a priority because the business that this customer was trying to conduct was only worth about forty thousands dollars and that Charlotte Metro Credit Union was more concerned about the large number of stimulus checks that was about to be deposited. It made me think about my privacy with this company.There for Charlotte Metro Credit Union I give you NO STARS!!!!!!! and one BIRD! for management that lie and say that they will help you and give out false information and also for no privacy or concern when comes to customers account information.
Thanks! Your review is awaiting moderation.
Hi Chris, yes we're open today and Monday during normal business hours. Have a great day!
No
I don't know anything about it.
No. All CMCU locations are closed on Friday, 12/24
Hi Qunicy, Our branches are open Monday - Thursday from 9 - 5:30 and Friday from 9 - 6. Branches are closed Saturday and Sunday, however our call center is open 24 / 7 and is able to assist you with any of your financial needs. Thanks! - Your Friends at Charlotte Metro
Yes the coin machine is working at 718 Central Ave.
Deposit your check through a teller, the ATM will reject it. It depends how much is the check, you can have an advance immediately but a big chunk will be on hold for at least 3 business day. I hope it helps
Hi Vonderlivia, if you're trying to access our telephone banking, you can call us at 704.375.0183 and select Option 1. Otherwise, you can select Option 0 to speak with a representative to better assist you. Thanks!
Yes
Hi Patricia! Thanks for asking! Unless your dog is a Service Animal, we cannot allow it into the branch. However, you can certainly take him or her through the drive-thru for deposits with your car! - Your friends at Charlotte Metro
Hi Krish, You can apply online at cmcu.org/get-started/new-account/ or you can apply at any of our branch locations. You can find a list of our branch locations here: cmcu.org/about-cmcu/locations/ Thanks!
Hi Precious, We do not provide free wills, but we do have free notary services available for members. Thank you!
Hi there! Sorry you're having trouble logging in! Could you send us a message on our "Contact Us" page with the best way to reach you and we will help you get this resolved? Thanks! - Your friends at Charlotte Metro
The Drive-thru ATMs are two blocks down at 818 Central Ave
Good morning Michael! We have coin machines at our Central, Matthews, Sunset and University Branch locations. Thanks and have a great day! - Your Friends at Charlotte Metro
Hi Mack, Our savings accounts only require a $25 deposit which entitles you to become part owner of Charlotte Metro since we are member-owned. We also offer free checking accounts as well as our Simply Elite Checking which has a monthly charge of $4.95 but comes packed with features and benefits (including ID Theft Protection, Cell Phone Protection, and exclusive discounts) If you'd like to learn more, please check out our website or give us a call at 704.375.0183. We hope to hear from you soon! - Your friends at Charlotte Metro
Hi Jacquelyn, Cashiers checks cost $5 unless the check is made out to another Charlotte Metro member or you have a Senior Checking account. Then the checks are free. Thanks! - Your Friends at Charlotte Metro
Hi Timothy, Gary is correct! We do have a coin machine at this location. If you have any other questions, please feel free to call us at 704-375.0183. Hope to see you at our Central Branch soon! - Your Friends at Charlotte Metro
Hi Gary! Yes, we do have safe deposit boxes at our Central Branch. In order to open a safe deposit box, you'll need to become a member which only requires a $25 opening balance. You can find the most updated cost for our safe deposit boxes on our Truth in Savings Disclosure: https://www.cmcu.org/wp-content/uploads/2015/07/TIS.pdf Thanks and have a great day!
Yes
Hi Ron, You don't need a deposit slip at the teller line to make a deposit, they'll be able to pull up your account. If you are asking about mobile or ATM deposits, you can call us at 704-375-0183 to look at your specific account capabilities. Thanks! - Your Friends at Charlotte Metro
Hi Barbara, No, our branches are closed Saturdays and Sundays. We are open Monday - Thursday from 9am - 5:30pm and Fridays until 6 (However all branches are closed 11/22 and 11/23 for Thanksgiving) Thanks! - Charlotte Metro
Hi Mary, We are not part of Central Carolina Bank. Charlotte Metro Credit Union (cmcu.org) is a separate financial institution and we have a branch location on Central Ave. in Charlotte. Thanks!
Which branch are you looking to get in contact with?
No, we do not exchange currency at any of our branch locations at this time. Thanks!
Hi! It is $25 to open a savings share account.
Hi Brady, Our daily withdrawal limit from ATMs is $500. If you come into a branch, there isn't a limit. We just ask you give us a heads up if you plan to withdrawal over $5,000 so we are prepared and have the cash on hand. Hope this helps! - Your friends at Charlotte Metro
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.