M&F Bank - Charlotte, NC

Li Horne

The drive thru bank teller, pardon I forgotten her name, has the best customer service out of all of the members. Reginald Godette is one of the worse. He has a very “superior” single minded like character. I feel like he doesn’t try to relate and be understanding to customers like me. It’s about what he thinks he knows and not serving the customer who is also apart of community. We as black people have to stop that when it comes having higher credentials and I see it more than once here at this establishment. I lived in Greensboro and when I have problems at Charlotte’s branch, I call Greensboro tbh.

Kelnisha Walls

This is by far the worse bank I've ever had. Specifically opened an account because it was black owned, but that doesn't matter. Bad business is bad business. They are not very helpful. Everything from online banking, to using the mobile app, to disputing transactions, transferring funds, getting a new debit card, withdrawing money from an ATM. Anything you can think of is extremely inconvenient. Do not bank here unless you need a savings account and don't want to access your funds.

mSdubya Bme

My experience was pleasant and professional. I used the drive through window, there was no long wait in line 😊.

Mitchell Rivers

Very Perfessional Sevice and the Representatives are attentive. I enjoy being a member of this Bank!