Hi L Moral, If you were made to feel neglected for ANY reason, I sincerely apologize. We will address this experience with the branch manager and will provide additional training to the staff to make sure this does not occur again. We appreciate the opportunity to address your concerns and hope that you will give us another chance to earn your business in the future. Thank you for your contacting us and have a great day!
Two years later and they have not mandated their customers service representatives to see professional development. Sadly but it shows I. The management especially the one at this location
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