Oak City Apartments

Chloe E

Just finished the touring, application and leasing process - Everyone in the office was super helpful and very communicative the whole time. Any (minor) issues that came up they were quick to address and answered any questions I had while staying true to their word. Impressed and excited to move in!

taylor walker

I’ve lived at Oak City Apartments for 3 years, and have loved my stay. I’m only moving elsewhere for something bigger/to get away from Capital Blvd, otherwise I would stay in a heart beat. The staff is wonderful, especially Chris, he’s very kind and helped me when I was in a sticky situation. Maintenance is super quick, like handled with in 12-24 hours quick. Very satisfied with these past few years!

Linda Levine

I wish I could still recommend the property. I can’t. What they did to my mother and I is wrong. They tried to take the majority of our deposits for damage that was no true. We believe it was in retaliation for us using the Americans with Disabilities Act (ADA) to end our leases early. We were very good tenants. We put up with so much during the time living there and only asked to be treated fairly. When I moved in, my apartment had so many things wrong and more continued to develop. At first, the management was better and seemed to care. The new manager does not do what he says and seems fine with treating people unfairly. For instance, when I moved in there were so many problems that should have been fixed. I had two sinks that leaked, most electrical outlets were not working right, I had to request an exterminator, the washer did not work right and the front door was not working right. Cosmetically, there were also a lot of issues like the ceiling showing obvious repairs from water leaks and they tried to use popcorn paint on the walls and ceilings to try to hide just how bad it looked. The mailbox is in such poor repair that mail thefts occur as well but they won’t replace it. This year alone, the living ceiling developed a huge crack that had to be repaired. In addition, their maintenance employee made a mess upstairs and flooded one of my bathrooms. It took days of large loud fans and repairs to get access again. There were no apologies for the damage and inconvenience. Even my simple request to at least have a fan with a light that worked well in the living room was ignored after promising they were replace it. My mother had it even worse when she moved into the apartment next to me. The buildings are 30 years old and they have not maintained them that well so she had a major leak in her living room that occurred every time it rained. It ruined her furniture and caused her a lot of inconvenience for many weeks until they finally got someone to fix the issue to the building. They refused to compensate her for her damaged furniture caused by their building. The refrigerator they gave her at first reeked of seafood spoilage and was noticeable as soon as you entered the apartment. Fortunately, the assistant manager was willing to help. He got maintenance to take it out but their usually policy is not to provide assistance for issues that they don’t deem emergencies over the weekend. Her patio looked like it was full of green mold. They told her it was algae and said she would have to wait until spring for them to clean it when they did the buildings. It never happened. They don’t have any security and the neighborhood has some issues. It was not unusual to have people wandering the complex knocking on doors late in the evening as well as on weekends. My mother was scared. There were also people in the parking lot using drugs. Others reported that packages were being stolen and they also saw drug use on the community boards and management never responded publicly. If you are looking for an apartment, look elsewhere. If you are already a resident, be careful. When you leave, make sure you take videos and photos and do the walk thru with them. They are accusing us of all kinds of damage. I believe this was aimed at us for leaving early with no financial penalty but I don’t know that they won’t do it to others. They have lost a lot of residents recently and have others that are struggling with the rent.

Jae Les

I have recently renewed my lease for another term. I can honestly say that the current office team is nice to work with. In my experiences, they are always here to promptly to assist me with my needs. Office Manager Chris and Misty are stand outs to me. They are always polite, courteous and respectful of my issues and concerns. I appreciate that. The maintenance team are on top of the work orders as directed by the office management and that is a plus as well.