Autumn Park Apartments

saurabh kumar

Worst possible service. If you are very very lucky they will recieve your call or reply to your mail and lie to you that they will get back to you. They ballantly lie that they will send carpet cleaner, plumber and nobody shows up for months even after multiple calls and emails and in person visit to leasing office. Pathetic service and pathetic apartments. Not a single apartment i know in autumn park which is not infested with pests cockroaches. Not a single friend i know is not unhappy with the service here. These negative reviews do not make any difference to them bcz they are focused at increasing rent by 20-30% every year.

Jasmin Cleveland

I was just at this location on Saturday for an in-person tour. My appointment was at 10am. No leasing agent was there. I give a shout-out to the maintenance tech Lynn because he stepped up and took me to see the units and also helped people who were moving in. He definitely went above and beyond his job responsibilities so I am grateful. I went on 6 tours that day and this was the only complex that was not prepared. They did not apologize for the oversight. Also, they called me yesterday and asked how my virtual tour was. How do you not know what kind of tour I went on? You sent me a confirmation email but you didn’t show up. As for the complex itself it’s average. The units are not as nice as others in the area. Obviously, we went with one of the other 5 complexes this was the worst experience of the day. I only gave two stars because of Lynn because he was the true unsung hero of the day. Shame on the leasing office their customer service is not respectable. I would avoid this complex.

Mayur Bezalwar

I have loved living in Autumn park Apartments. We had a wonderful year. Your timely and friendly response to all concerns is a pleasure to have and I honestly couldn't have had a better living experience. Thank you!

Kaela

I’ve been holding off on writing a review because I wanted to give living here a fair chance. Unfortunately, the way I felt about his place when I moved in is how I still feel after living here for a few months. I will say, there are a few pros to autumn park... but the cons definitely out weigh them. I’ll start with the pros.... Pros: Everyone in the neighborhood is super friendly and keeps to them self. I have had no issues with neighbors or ever felt unsafe. They do a great job at landscaping and everything around the neighborhood looks great. Everyone in the office is super friendly and I have no issue with them what so ever. I don’t blame them at all for the negative experiences I’ve had living here! On to the Cons.... Our apartment has a huge roach problem. My boyfriend and I keep everything SPOTLESS. We’ve set out traps, had the apartment sprayed, keep drains closed, no food left out, vacuum everyday... you name it. We see a roach or two at-least every week. They have an exterminator... but it didn’t seem to do much. It’s exhausting trying to fight these critters and I am TERRIFIED of them so that doesn’t help. We knew these apartments were old, so this was kind of excepted... but everything from appliances to carpet feels so musty and gross. They are “updated” apartments but it sure doesn’t feel like it. I had to fix a bunch of our cabinets when we moved in. Our main bathroom was DISGUSTING. The tub had not been cleaned at all. Between this and the bugs, I just feel so gross and on edge all the time. The pools here are alwayssss trashed. Sadly, this is a resident problem and not really the apartments. But I wish they more strict on people for trashing the pool. I rarely go there anymore cause it’s just a mess. Diapers on the ground, plates and cups in the pool, boxers were in the pool, pizza boxes laying everywhere. It’s really sad that people treat their pool like this!!! I wish I liked this place more because the people And location are great. I just feel so on edge and have so much anxiety about how gross everything is and the bugs that we will not be renewing next year. That is my honest review!