Coast Appliance Parts

Fred Tham

Terrible service that I had never seen before. You can't return any merchandises that purchased after opened package for any reason. Just becareful to think before purchase anything from this store because I had very bad experience in just recently.

God Bless

Bought timer control 12:52pm and I don’t need a part anymore trying to return 4pm guy told me that can’t return it because of bag was open … even I don’t use the item Horrible customer service and never come back ! Please void this place

Alexander Kaptilniy

Keep getting "open box" and "returned" and "used" parts. Especially control boards. Been shopping here for 12 years, but will be switching to another supplier. Lost client today due to Coast Appliance Parts selling me used control board in box which is been open already. Went to install it and refrigerator didn't even power on. It happened in the past on multiple occasions. Looks like they dont care what parts they sell. Too bad.

Skylar Bartley

Awful customer service, the guys are very unorganized and looks like they are lost. Had placed a phone order a day before and they told my part would be here the next day. When I arrive I was waiting in the front counter for 10 minutes before anyone helped me. When finally helped I told the rep I had placed an order over the phone yesterday and my part should be here. When I had gave him my phone number her looked surprised, he asked if I had used a different phone number and I told him that's the number I have given George to order my part. Well apparently George didn't order my part so it never came in. I was so upset I wanted to speak to the manager. Well apparently the manager was not there he had left with home with a stomach ache. Really!!! well I left and I'm not going back. I went to OCAP and they had the part I needed, they are way better and very customer service oriented.