Planet Fitness

Rachael Callahan

I had a great experience at this gym. When I did decide to move on, the cancellation was incredibly painless. I went to the counter and talked to a friendly, helpful employee. He had me in and out in a few minutes. I will definitely sign up in the future now that I know they really mean it when they say no contract, no problems leaving.

Jonathan Dockery

I had an issue with this club a month ago. Some guy was super setting and management did nothing about it, even though its against policy. Management here is very weak. They do not walk around and monitor the club at all. Today, I go and one member who I would not want as a member was slamming weights on the floor and had out 6 sets of weights so no other member could use them. Very wrong and very intimidating to other paying members. After complaining to corporate a month ago nothing has changed at this gym. They have some nice workers, skeleton crew, but the Trainer Girl is wonderful and a few others working there are super nice. I feel like Ii am being retaliated against for complaining and brining up my issue a month ago. Today at 11:46AM I go to the counter to use the massage chair. Alex the assistant manager was on the phone, did not acknowledge me at all and turned his back to me. Knowing full well I was there. I stood there for 10 minutes waiting until 11:56am and the nice trainer girl came up to help me. I told her I stood there for 10 minutes waiting while he was on the phone, she was apologetic. When I was talking to her Alex the Assistant Manager acted rude like he was frustrated that we were talking at the counter where you service customers. He turned his back more and stuck his finger in his ear in frustration trying to block hearing us. He needs training on proper customer service. I was always trained if someone comes to the counter you acknowledge them and tell them you will be with them as soon as you can if busy. Instead of showing frustration. They do not monitor this club at all. They do no rerack weights regularly or make sure members are following rules. I would change clubs, but this form of retaliation intrigues me. Being treated poorly and retaliated against can have negative consequences. On top of that their equipment will be down longer than normal and today the massage chair is broken and only working halfway. I know these clubs are privately owned and operated. The owner of this club should actually take some time to see how this club is managed and by whom. They do not follow Planet Fitness Policy at all. I should truly move my revenue to a different club.

Me Me

It smells funny at this gym and the gym is not at right temperature,so be careful. I felt like I was inside a sauna. According to The American College of Sports Medicine (ACSM) suggests that a fitness facility should be between 68 and 72 degrees Fahrenheit. I got a replied from pf that I should let them know about the temperature. In my opinion that is your employees job to monitor the temperatures to the proper temperature recommendations. Im sure it takes less than 5 minutes to do that. If you want me to do your job give me a discount on my membership.

Jovani Rosas

Affordable and great gym if you don't mind not having a pool, sauna, or steam room. But they do have massage chairs and beds. They also have red light therapy that is great after a good workout for Black Card members only.