Horizon Credit Union

Taylor Crawford

I cannot stress enough how AWFUL this bank is. Possibly the WORST bank of all time! I have posted here before, when they refused to change my address unless I did it online. Their online dashboard is an outdated joke. So, I changed my address via phone and paid off my loan and recieved the check to the correct address. MONTHS go by with us calling weekly being told the title is on the way. It went to our old address and now we're on the hook for title replacement and notary fees. Hoping the people with the title dont transfer it to their name in the interm. Almost $100 and another month to wait. We called every week to verify address and they STILL got it wrong. What an absolute joke of a financial institution.

Brandon Bee

Had an account for years, always friendly, always resolve my issues. Love the charity work and the CEO is so local he shops in my small grocery store regularly. The new ATMs are super quick, and of course they are non profit so they don't invest in fossil fuels or outsourcing companies that screw over the surrounding population! That is why I will continue to do business with them (Unlike every single other big bank which are using it's customers and hurting there families!)

Mary Sonsalla

Multiple errors in loan application and almost impossible to get through to anyone at the 800 number (wait times 30 minutes) to speak with someone about a simple question about my account. Would not recommend as a financial institution.