STCU: Valley Branch

Category: Credit union in Spokane Valley, Washington

Address: 13501 E Sprague Ave, Spokane Valley, WA 99216, USA

Phone: +15093261954

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Avis Brown

Aug 5, 2022

They are always polite and cheerful. The service is always good.

CarolSue McNaul

Jan 6, 2022

I would give them five stars for their customer service inside the credit union and on the phone. But a big service that you are not providing to especially people who work or go to school, is that you’re not open on Saturdays. This is a day many need to come inside to handle business face-to-face with a teller or a manager. That is a real lack of service for the community! I think with staffing you can easily start the service. Certainly hope this will be considered by management.

Randill

Oct 6, 2021

Stcu is a great business to work with. Bank there personally and with my business. Have had many auto loans, a few credit cards, boat loan, trailer loan and re-financed my house. They make things easy. Love em

Decima N

May 31, 2018

The tellers are super helpful depositing and withdrawing my money. Very helpful setting up my account. That said the loan officer at this branch has screwed up the paperwork for my fiancee's home loan numerous times. She has repetitivly asked for the same paper work even after being supplied with it. She still after several times of being told our address was wrong on her paperwork she changed it to yet another wrong address! She does not respond for communication and is completely uncaring about failing to do her job correctly!!

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Questions & Answers

What are your lobby hours

Larry Bernbaum | Aug 26, 2018
STCU: Valley Branch | Aug 26, 2018

9-5 Monday-Thursday and 9-6 Friday.

Do you do free wills?

Nancy Noel | Feb 26, 2022
sharon krogh | Mar 28, 2022

Go to the Mail Box on the corner of Sprague & Argonne. DIY ,Easy to do and they will take care of it.

How much is needed to open an account

Cheryl Millmaker | Aug 25, 2021
STCU: Valley Branch | Aug 25, 2021

You can open a checking, and free savings account without a minimum balance. All the details are listed on stcu.org/join

What r the covid drive through hours? Says 730 but I'm not seeing anyone......

B Cronk | Aug 25, 2021
STCU: Valley Branch | Aug 25, 2021

Hi there, our updated drive-through hours open at 8:30 a.m. Sorry for the inconvenience, and for letting us know about the hours on Google. We'll update that!

Do you have a notary available?

gary puntney | Aug 25, 2020
STCU: Valley Branch | Aug 25, 2020

Hi Gary, yes we do!

Is there a fee monthly to have an keep a debit card

WiredProductGaming | Aug 25, 2020
STCU: Valley Branch | Aug 25, 2020

Hi there, if you have our free checking account, the debit card is free and there are no fees.

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What is this branches phone number?

D L | Aug 26, 2018
STCU: Valley Branch | Aug 26, 2018

You can reach any of our branches using our direct phone number at 509-326-1954 and asking to be connected to the individual you are trying to reach.

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