Numerica Credit Union - Sullivan Branch

Kristin Vinton

Had my car loan with Numerica. Extremely poor customer service - closing account. Their rating says it all in my opinion. Update: Pulled funds from my bank for an autopay I canceled three weeks ago. Now I’m told I have to bring proof the money was taken out before I can get a check from them. My fault for not closing account sooner!

Erick Zelaya

Stopped in to use the coin counter machine to deposit some change into my young sons account. Machine was broken. Asked the young lady up front if she had one behind the counter, she hands me a plastic tray and tells me that I can do it myself, she doesn't offer to help. I asked about opening a checking account and if there would be another membership fee, she says she doesnt know and I need to speak to a Banking Rep. And there is a 45 minute wait. Just stares blankly at me, can't be bothered to find out the answer for me. If these are the standards you have for your employees, why not simply replace everyone with a Self service Kiosk?

Lamour Solutions

Not too crazy busy on a Saturday and really nice people attending the customers. Smiles and laughter all around and I can hear the bank tellers going out of their way to be extra accommodating where possible. I love banking here and I love that they're open on Saturday's. They have several locations and their staff is always friendly and kind. Always a great experience and never have to wait too long to do my banking be it business or personal.

James Harmon

Only one worker there has treated me nicely while all the others have treated me like I was stupid. Most problems branched from the new app ( still horrible) but very unprofessional people working in the front. One time I asked to pull some money out and they pulled it out of someone else's savings account. Very sloppy work. Good thing I realized and told them right away after it happened. I wouldn't bank with numerica in general and start investing in cryptocurrency