Fibre Federal Credit Union

Category: Federal credit union

Address: 1147 N Goerig St Unit B, Woodland, WA 98674, USA

Phone: +18002057872

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

TSP - The Sapphire Pavement

Jul 28, 2022

I have banked with this company for over 30 years. Recent changes have made this deplorable. Customer service sucks. They are not understanding and you are not treated very personably. The whole system is now automated. And there is no real help. Avoid this bank at all cost

Jose C

Mar 21, 2022

I started w 1 small business account here to try Fiber, I was BLOWN away by the knowledge and help I continue to receive specifically from Carrie Sloan, because of her alone she single handedly earned my business to now 7 different active business accounts and growing. she is extremely efficient and knows all the ins and outs of her branch. I've been in other times when she wasn't their and their is a big difference on knowledge and what the systems can and cant do. as long as Carrie is employed a large portion of my business will remain at Fibre.

Mary Archer

Feb 8, 2021

I have had the pleasure of working with several tellers and business consultants at this branch over the years with my dad George Tsugawa. Because I live near Seattle I am not able to bank here. I have had very pleasant interactions and since my dad has recently passed, I have to sadly close some of his accounts. Abby has helped me with my last few interactions with this branch. She has been very kind and congenial. I know their were several like Amanda who always greeted him with extra attention and helped him get in the door and into a chair. There were several others who I have forgotten their names but I would like to thank the entire branch for their kindness to my father for most of his 99 years! Mary Archer

Lori Sargent

May 14, 2020

We have banked at the Woodland branch since the day it opened. We love all of the ladies and guys there and have always loved Fibre. Every since the remodel their service has been less than adequate. Now with the Virus going on and the Bank closed on the inside the service is even worse. Today we were the second car in line and waited 35 minutes. (The ATM was out of service). We went to the Kalama branch last week and we were there 5 minutes with 4 cars in line ahead of us. . This it is “our bank” (a community bank) and the service is unacceptable. Isn’t there anything that can be done before you loose customers?

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Questions & Answers

What time does drive thu open up

Mike Nelson | Aug 19, 2021
Fibre Federal Credit Union | Aug 19, 2021

9:00 am.

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Is FFCU OPEN ON SATURDAYS?

Louis Chase | Jun 20, 2022
Fibre Federal Credit Union | Jun 20, 2022

Hi, Louis. We have drive up service hours at several locations on Saturdays: Main (9-4:30), Ocean Beach (10-2), Triangle (10-2), and Woodland (9-2). You may also get assistance from a local Virtual Rep at our ITMs on Saturdays (9-4:30). For complete hours listings, visit https://fibrecu.com/fibre-family/about-us/our-story/services-center-atm-locators/.

will Woodland's branch be open on 12,31,2020

Branny Rothe | Aug 19, 2021
Fibre Federal Credit Union | Aug 19, 2021

Yes.

Can you go inside the bank for service? Or just drive-up?

Emily Watts | Aug 19, 2021
TJ Hansen | Aug 19, 2021

Both drive up and indoor options are available now. Must have a mask or spit guard to go inside.

Can I open an account or do I need to come inside branch office?

Roseanne Stewart | Aug 19, 2021
Fibre Federal Credit Union | Aug 19, 2021

Hi Roseanne, you can apply online here: https://www.fibrecu.com/join-us

I have had nothing but grief trying to get into my banking information, have also spent way too much time on the phone trying to figure out why. I checked my email records and noticed I also had the problem Jan. 9th, 2019. I'm furious!

LaVonne Hagedorn | Aug 20, 2019
Fibre Federal Credit Union | Aug 20, 2019

Hi LaVonne, Someone will reach out to you soon. Thank you.

Can you refinance my car?

h s.s | Aug 20, 2019
Fibre Federal Credit Union | Aug 20, 2019

Please call us at 360-423-8750 or stop by one of our branches and we can assist you further. Thank you!

Does the Woodland branch have a coin machine like the main branch?

Lisa Wetle | Aug 20, 2018
Craig Andrews | Aug 20, 2018

No, it currently does not. But i heard they may get one in the future

How i can take my balance

Erika Cuevas | Aug 20, 2018
A Google User | Aug 20, 2018

You can check balance at any ATM, come in during business hours, utilize your online banking, or call 24. Hope this helps!! 😊

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