Mediacom Communications Corporation

Category: Cable company

Address: 13221 State Hwy 20, Clearlake Oaks, CA 95423, USA

Phone: +18556334226

Opening hours

Sunday: Closed

Monday: 8–11AM

Tuesday: 8–11AM

Wednesday: 8–9AM

Thursday: 8–11AM

Friday: 8–11AM

Saturday: Closed

Reviews

Greg Stankiewicz

Jul 28, 2022

Been using service for years and found out we have been getting charged for a cable box when we have never had TV from mediacom, called and the girl on the helpline agreed we shouldn't be charged for a box that we never should have received but her supervisor said we got the box and there is nothing we can do except keep paying for it. Not to mention the outrages overage charges we get sometimes.

Michael Morgan

Jul 6, 2022

Good support. Lousy product. Intermittent-net not internet. Seems like a second or third tier service. Insane fast in bursts, and ONLY in bursts. Minimum of 20 dropped connections daily, total loss for minutes, this is after a tech came out and balanced the "rats-nest" coaxial wiring. Not usable for anything serious. Overall score: Streaming HBO D, Video chat F. Sending a live stream - forget it. Intermittent-net.

Rick

Jun 30, 2022

As usual, below par. I quit them 20 years ago and they're still the same zero

Mike Maldonado

Jun 28, 2022

Been with them for 2 years and have never got the speeds I pay even after MULTIPLE tech visits still nothing.when can we get better internet providers in lake county? Update-its now 6-27-22 Per mediacom- "the line that goes underneath the house needs to be replaced. Me- "awesome let's do it" Mediacom "sorry sir but we don't provide those services, you need to dig a trench from the service box in your front yard to the crawl space on the side of your house , the trench must be 3-4 ft deep, also you have to buy pipe that the new cable will run through and install that as well. Bring Xfinity to clearlake please 🙏

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Questions & Answers

WORST SERVICE EVER,! RUN AS FAR AWAY FROM THESE RIP OFFS

Liz Leake | Sep 15, 2019
MechaShadowV2 | Sep 14, 2021

Unfortunately there the only option for much of the county.

Still no Internet I've come it down to media com right now to make things right

t o | Sep 15, 2018
Rhonda Straub | Sep 15, 2018

I dont have Internet but The Cable Service is Great!

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The internet gets interrupted quite often and today the internet was out it's happened a few times what is Mediacom going to do to make it right for the customers

Steve Tucker | Sep 15, 2019
Carmen Griffith | Sep 15, 2019

Wish I knew, I been nitpicking if I should switch myself.. Lately the service interrupts a lot! Plus Dish is Cheaper and gives you more channels!!!

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No internet in riviera west ?

Bobby Vicious | Sep 15, 2018
Apple Pi | Sep 15, 2018

This is more of a consumer review site. You can call Mediacom directly if you have questions about your service.

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what channel is the PAC12 Network

Ralph and Bonnie Wallen | Sep 14, 2020
Colleen Nieve | Sep 14, 2020

Mediacom might not have it? But look up PAC12 COMCAST ,DISH,AND MORE HAVE IT. IT ALSO TALKS ABOUT ANDROID SO YOUR PHONE MIGHT GET IT . NOW ADAYS YOU BUY EVETYTHING / FREE TRIAL. BUT THATA ALL I KNOW. I LOOKED IT UP

At the beginning of each month, does the monthly GB limit reset at midnight, or 2 a.m., or when? What exact time, on the 2nd of every month, does the limit reset back down to zero?

Eric Claeyborn | Sep 14, 2020
Rhonda Straub | Sep 14, 2020

I have no idea. Call the Mediacom Office. The Phone Number is on your Bill.

I'm a customer with Mediacom and they are terrible they charged me for a bundle when I only have internet

Steve Tucker | Sep 14, 2020
Thomas | Sep 14, 2020

Call them raise hell with them.

My internet has been f up July what's going on

china prican | Sep 15, 2019
rick bertolette | Sep 15, 2019

Welcome to mediacom, call them to get credited. I switched to at&t, all.is golden. :)

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If i move the router to another room will it still work

Blake Fifield | Sep 15, 2019
Rhonda Straub | Sep 15, 2019

I don't have this equipment but the answers above seem correct. Call Mediacom for answers to your questions.

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i am a commerical account and i have no cable this is seriously costing me money. Why is the cable not working?

Vista del Lago Lake House and Cottages | Sep 15, 2019
Eddie Ramey | Sep 15, 2019

No power in some areas which causes our amplifiers to shut down..so until power comes back then no mediacom

Where can you pay your bill in lakeport ca

Kathy Bour | Sep 15, 2018
Eddie Ramey | Sep 15, 2018

Online or over the phone...only one office in lake county and its closed today

do you have to pay up front for service i never had to with comcast

Rich McMullen | Sep 15, 2018
LT_Loose O'Bannon | Sep 15, 2019

I don’t pay my Comcast in advance....

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How do you get out of you tube to regular channel s

Donna Fogoros | Sep 15, 2018
Apple Pi | Sep 15, 2018

Big silver button at the top of your remote works too.

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No Question. I've dealt with this high priced incompetent service for too long. They did about 500.00 worth of damage to our rental, without getting a signature from myself or husband. The Property owners. WERE ARE DONE.

Renee Wafford Leffler | Sep 15, 2018
Apple Pi | Sep 15, 2018

Mediacom is way better than Comcast. My biggest complaint is the service is spotty and unreliable. The price is great.

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Why does Mediacom don't let a lot of their customers know about their Mobile Care App?

Robert Taylor | Sep 15, 2017
psychokitty190 | Sep 15, 2017

If Mediacom actually took their paying customers seriously more people would know about it and trolls wouldn't need to post questions and answer them to drum up business. The lake county office is especially bad, with a Facebook group dedicated to how poorly this company is run(Mediacon). There are MANY complaints on Google and the BBB.Fix your customer services skills, equipment, and services before trying to push an app. Personally I wouldn't download the app since this company already sells their customer's information to so many third party companies.

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