Las Colinas at Black Canyon

ganelon georgieff

I have lived her for about a year and a half. For the most part it’s been pretty good. The staff is nice and fix things pretty quickly. The grounds are always clean. There is plenty of parking, at least where I am. Overall I am very happy with this place. The views from the top of the mountain are amazing. Makes every morning a joy. There is also a lot of wildlife around here. Quail, rabbits, squirrels and birds. No scorpions yet. That’s a plus.

Krystal Edmondson

I was looking for a nice apartment with great ammenties and I found them. They are quick to respond to issues, don't have bug issues, and very polite office staff. Maintenance is amazing and responds quickly. Valet trash pick up is amazing. The office to all is very helpful. Very clean pool always sparkling. I would highly recommend it here. Apartments are very spacious and very clean.

Heather

Worst experience of my life! Shadiest people ever! Don’t live there unless you want to be taken advantage of! My family moved out more than 3 years ago and I just received a notice for the First time that they are going after us for damages when we moved out! When we moved in the paint job and carpet was horrible condition and it was filthy I had to clean it myself and took pictures and the manager asked for a copy of my pictures and I gave It to her! When we moved I left forwarding information which has never changed in over three years( phone numbers, emails, address) I asked for proof that they sent me a bill or contacted me about this bill they said they didn’t have to have proof and didn’t have any! They kept our security deposit so I thought everything was fine and the apartment was in bad condition when we moved in so why should I have to pay for what they should have to fix when we move out It needed to be painted and carpet replaced and guess what we are getting charged for both!! What a scam! This should be illegal!!! They have lied non stop! It was so easy to get a hold of us and why now I have no idea maybe they need money! But now they are threatening to ruin our credit and all that which is ridiculous!

Catalina LaFrance

These people are unethical. They make you pay everything up front with cashier's checks and then when it comes to returning your deposit, they are not honest and lie about what needs to get cleaned, even if you left the place perfectly clean and undamaged. At checkout they I did the walk-through and they told me everything looked great minus a few mini blind pieces torn which was going to be $9. And that I would get a check in the mail for my $300 deposit. Now, they've come up with all sorts of other fees including a carpet cleaning so instead of getting a $300 deposit back I actually owe them $6! We were only there a little over a month in between houses. We actually spent very little time at the apartment because we were managing the remodel of our new house. It is a terrible business model, and incredibly unprofessional and unethical to treat people this way. When you first rent they are super nice and towards the end they are incredibly rude. You can see in the photos I took at move in, the stained carpet they claimed was our fault. Also, the fridge was always freezing and ruining our food, yet we never complained since we were there such short time. The washer left our clothes with a terrible smell! And, the faucet water was way too chlorinated, honestly it smelled worse than pool water. And last but almost the worst, the apartment had an overall terrible smell that made me nauseous every time I was there, so we had to buy a heavy duty air purifier.