Address: 10645 Studebaker Rd, Downey, CA 90241, USA
Phone: +15628885084
Sunday: 9AM–10PM
Monday: 9AM–10PM
Tuesday: 9AM–10PM
Wednesday: 9AM–10PM
Thursday: 9AM–10PM
Friday: 9AM–10PM
Saturday: 9AM–10PM
Maximo Martinez
THIS IS ONLY ABOUT THE SALES DEPT. Pressure, pressure, pressure. If that wasn't enough, the sales rep was disrespectful; when I passed, Joseph just turned his back on me without another word. If he says he didn't, check the tape. Not a thank you, good-bye, better luck next time... just gave his back to me like bread gone stale. A friendly, genuine, and true sales rep would have said, "I'm sorry that's how you feel, but if you change your mind, please consider us again. Here's my card. Thank you." Plus, the way that all the sales reps gather together at the corner of the building window and gossip loudly is wholly unprofessional. They act like loud children and gossip about prospects walking the lot. That should've been the first clue, so I guess staying and trying there was my mistake. Unfortunately, the sales reps only perpetuated the negative stereotypes about car salesmen.
Sherry Barillas
I recently purchased a Honda Civic Hatchback sport and had the best experience. Raul Cota and Rodney were amazing and patient with me. They were very straightforward and broke down everything so it was easy for me to understand. Great customer service!!!!
Bryan Fernandez
Considering the astronomical prices in today’s day and age you would assume that the sales representatives would actually TRY to work and provide you with what you requested. I reached out for web quote and was met with a sales representative(Clary) who refused to provide me with a lease quote, any information about the car, or anything else. Simply a quote for $45,000… for a Honda Civic… I see everyone complaining about being charged $1000 for car mats, and Covid surcharges… but I wasn’t even met with that much decency. Check out one of the other dealers in the area where people actually want to do their jobs!
M Honda
Honda World in Downey has exceeded my expectations in providing the most abhorrent and worst car maintenance experiences I have ever had. I have been driving a white 2020 Honda Accord since October 2020. It currently has under 2900 as of August 2021, 10 months. The car had multiple defects upon receipt, and figured this was normal since the 2018 Honda Civic I drove also came with defects. I brought the car in for my first maintenance and was directed to Gihan, a Service Advisor. Once providing the key fob to the assisting service rep, I was brought inside and given a quote for about $75+ for the oil change. I let Gihan know about the deal that was agreed upon last year by the Honda dealership I received the car is that the first maintenance is free and every other maintenance afterwards is free. He pulled up a Vin Inquiry Acknowledgment from the Honda database and told me it is not covered under the warranty. After back and forth believing him to be right, I reluctantly agreed to proceed, signed the papers, and left. I called from between 12:30 - 4 PM and was unable to contact any representatives or managers except the receptionist, and Sales Manager. After repeated requests with their receptionist to help me connect with a service rep over the phone, I did not find their customer service at all responsive. I was only being transferred but no recipient answered the phone to assist. My name and contact number was passed to the service manager from the sales manager but I did not receive a call back. About 5:30 PM, I receive a text notifying me the car is done with the maintenance. Here is where this became one of the worst customer service experiences I have ever experienced. I arrive at the dealership intending to pick up the car. I came to pick up and pay for the service done to the car. My service advisor, Gihan, left for the day and one of the other service advisors, Willie Pittman, assisted with this. After back and forth regarding the warranty, he then educates me about his experience working with Honda for 25 years, as well as different warranty programs. He later not only insults me in front of other customers, but insults my integrity in front of my family saying the reason the maintenance light came on is because I am a “Racer” and continued to push this dialogue. Attached are images of the current tread, and side profile of the car and wheels. If these tires look like 10 months of “racing”, I do not know what to tell you. As a Honda customer, I am immensely disappointed with the service I had received. This is the most embarrassing and disappointing experiences I have ever had. I am never going to recommend a Honda to anyone ever again. If you are purchasing or leasing a new vehicle, I would not recommend Honda World. One star given because zero is not an option. Thank you. - M
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Rober. Any body and Honda world the ar a professional sales people go and see carlos murillo is going to make sure the you going out the well your dreams came true go Raul M
Si!!!!!! they do oil change transmission change tires rotation change but they charged for filter and tire rotations if u got a new car from them they always wash your car and vacuum your backseats floors front floor driver side passenger side good services walk in its okay the longest i wait 1hour 25 or 45 no more its good to me i aint no hurry let them do their job..
Sorry no knowledge regarding ur subject....
See Guillermo Hernandez he can help you with a service coupon
You have to sanatize before waking in, they then check your temperature and give you a wrist band to ensure you've had your temp checked.
You have to go to the dealer to see. There they have a lot of models
Yes but you have to go dealership
It depends on which car you want and how much hook it puts call to the place for more information
Shure it is
65 to 120
The place is cool and service is awesome
And
Yes you can. Nothing bad will happen if u mix it up with the old one. Just don't overflow it
Google honda world downey. The number is online or try their website
With money you can everything. Take about 3000 and go
No, they do not give bad service, I personally do not recommend they give a terrible service.
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