L.A. Honda World

Category: Honda dealer

Address: 10645 Studebaker Rd, Downey, CA 90241, USA

Phone: +15628885084

Opening hours

Sunday: 9AM–10PM

Monday: 9AM–10PM

Tuesday: 9AM–10PM

Wednesday: 9AM–10PM

Thursday: 9AM–10PM

Friday: 9AM–10PM

Saturday: 9AM–10PM

Reviews

Maximo Martinez

Jun 24, 2022

THIS IS ONLY ABOUT THE SALES DEPT. Pressure, pressure, pressure. If that wasn't enough, the sales rep was disrespectful; when I passed, Joseph just turned his back on me without another word. If he says he didn't, check the tape. Not a thank you, good-bye, better luck next time... just gave his back to me like bread gone stale. A friendly, genuine, and true sales rep would have said, "I'm sorry that's how you feel, but if you change your mind, please consider us again. Here's my card. Thank you." Plus, the way that all the sales reps gather together at the corner of the building window and gossip loudly is wholly unprofessional. They act like loud children and gossip about prospects walking the lot. That should've been the first clue, so I guess staying and trying there was my mistake. Unfortunately, the sales reps only perpetuated the negative stereotypes about car salesmen.

Sherry Barillas

May 31, 2022

I recently purchased a Honda Civic Hatchback sport and had the best experience. Raul Cota and Rodney were amazing and patient with me. They were very straightforward and broke down everything so it was easy for me to understand. Great customer service!!!!

Bryan Fernandez

Mar 16, 2022

Considering the astronomical prices in today’s day and age you would assume that the sales representatives would actually TRY to work and provide you with what you requested. I reached out for web quote and was met with a sales representative(Clary) who refused to provide me with a lease quote, any information about the car, or anything else. Simply a quote for $45,000… for a Honda Civic… I see everyone complaining about being charged $1000 for car mats, and Covid surcharges… but I wasn’t even met with that much decency. Check out one of the other dealers in the area where people actually want to do their jobs!

M Honda

Aug 10, 2021

Honda World in Downey has exceeded my expectations in providing the most abhorrent and worst car maintenance experiences I have ever had. I have been driving a white 2020 Honda Accord since October 2020. It currently has under 2900 as of August 2021, 10 months. The car had multiple defects upon receipt, and figured this was normal since the 2018 Honda Civic I drove also came with defects. I brought the car in for my first maintenance and was directed to Gihan, a Service Advisor. Once providing the key fob to the assisting service rep, I was brought inside and given a quote for about $75+ for the oil change. I let Gihan know about the deal that was agreed upon last year by the Honda dealership I received the car is that the first maintenance is free and every other maintenance afterwards is free. He pulled up a Vin Inquiry Acknowledgment from the Honda database and told me it is not covered under the warranty. After back and forth believing him to be right, I reluctantly agreed to proceed, signed the papers, and left. I called from between 12:30 - 4 PM and was unable to contact any representatives or managers except the receptionist, and Sales Manager. After repeated requests with their receptionist to help me connect with a service rep over the phone, I did not find their customer service at all responsive. I was only being transferred but no recipient answered the phone to assist. My name and contact number was passed to the service manager from the sales manager but I did not receive a call back. About 5:30 PM, I receive a text notifying me the car is done with the maintenance. Here is where this became one of the worst customer service experiences I have ever experienced. I arrive at the dealership intending to pick up the car. I came to pick up and pay for the service done to the car. My service advisor, Gihan, left for the day and one of the other service advisors, Willie Pittman, assisted with this. After back and forth regarding the warranty, he then educates me about his experience working with Honda for 25 years, as well as different warranty programs. He later not only insults me in front of other customers, but insults my integrity in front of my family saying the reason the maintenance light came on is because I am a “Racer” and continued to push this dialogue. Attached are images of the current tread, and side profile of the car and wheels. If these tires look like 10 months of “racing”, I do not know what to tell you. As a Honda customer, I am immensely disappointed with the service I had received. This is the most embarrassing and disappointing experiences I have ever had. I am never going to recommend a Honda to anyone ever again. If you are purchasing or leasing a new vehicle, I would not recommend Honda World. One star given because zero is not an option. Thank you. - M

Thanks! Your review is awaiting moderation.

Questions & Answers

Hello my name is Roberto I’m looking 2014/2015 Honda Civic let me know if you guys have one of those?

roberto nevarez | Aug 19, 2018
Raul Martinez | Aug 19, 2018

Rober. Any body and Honda world the ar a professional sales people go and see carlos murillo is going to make sure the you going out the well your dreams came true go Raul M

Read More

They do Oil Road?

Rodolfo Fernandez | Aug 19, 2019
Patton Sir | Aug 19, 2019

Si!!!!!! they do oil change transmission change tires rotation change but they charged for filter and tire rotations if u got a new car from them they always wash your car and vacuum your backseats floors front floor driver side passenger side good services walk in its okay the longest i wait 1hour 25 or 45 no more its good to me i aint no hurry let them do their job..

Read More

i would like to upgrade my zuma 125 to a bigger motor and get as much power as possible. what would u recommend for me to go to

FrozenRedknight Videos | Aug 19, 2018
Mr. B DelCas | Aug 19, 2018

Sorry no knowledge regarding ur subject....

Read More

Coupons or specials for a transmission flush

terrenos | Aug 19, 2018
Carlos Murillo | Aug 19, 2018

See Guillermo Hernandez he can help you with a service coupon

Read More

What are the Covid safety practices like here?

Anonymous | Aug 18, 2022
Jennifer Cordero | Aug 18, 2021

You have to sanatize before waking in, they then check your temperature and give you a wrist band to ensure you've had your temp checked.

Hello, my son is looking for a 2017 honda civic LX that has less than 30,000 miles in gray, it is urgent, he ran out of a car and cannot go to work.

Yolanda Lopez | Aug 18, 2020
Omar Bonilla | Aug 18, 2020

You have to go to the dealer to see. There they have a lot of models

I want to refinance a car and change the name ... can it be only with item number?

Andrea Rivera | Aug 18, 2020
Patton Sir | Aug 18, 2020

Yes but you have to go dealership

the monthly payments of how much are left

Luis Vazquez | Aug 19, 2019
Ro Jim | Aug 19, 2019

It depends on which car you want and how much hook it puts call to the place for more information

Read More

Hi I have a 2012 Honda CR-V $$ for service chance oil.?

Jonathan Lopez (RagingAnimals) | Aug 19, 2018
Fernando Garcia | Aug 19, 2018

65 to 120

How much are the alarms?

Soila Reyna | Aug 19, 2018
Ayala Juan | Aug 19, 2018

The place is cool and service is awesome

It will be that I can change my car for another

Jorge Arceo | Aug 19, 2018
Puro Vicio E.L.A | Aug 19, 2018

And

Can I just refill the brake fluid by pouring new brake fluid in?

Sandra Quintana | Aug 19, 2018
Anthony R | Aug 19, 2018

Yes you can. Nothing bad will happen if u mix it up with the old one. Just don't overflow it

Read More

how can i contact numver on here is disconeccted

Sal Tapi | Aug 19, 2018
Macc ca | Aug 19, 2018

Google honda world downey. The number is online or try their website

Read More

I would like to know if I can qualify without credit and without insurance

Maria Lopez | Aug 19, 2018
Puro Vicio E.L.A | Aug 19, 2018

With money you can everything. Take about 3000 and go

Read More

Honda Acor 2016

Henriquez González | Aug 19, 2018
Maria Diaz | Aug 19, 2018

No, they do not give bad service, I personally do not recommend they give a terrible service.

How mucho the oil change for A Honda Accord 2007 6 cilidros

pink pink | Aug 19, 2018
Anand Shah | Aug 19, 2018

I am not sure as I have Chev

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places