Best Buy

Category: Electronics store

Address: 12118 Lakewood Blvd, Downey, CA 90242, USA

Phone: +15628039850

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Eduardo Reynoso

Aug 10, 2022

I arrived a little bit early before opening time and one of the store employees (Frank, I believe) was super friendly and helped me pick up my online order. Its this type of things that make me want to come back to this store.

Jose Verduzco

Jun 12, 2022

Very good staff members are helpful, friendly, & professional. Excellent customer service. Good choices of electronics for great prices. Satisfaction Guaranteed. Best brands ever here. Always well stocked, & organized.

Mary Eves

Jun 10, 2022

Best Buy love it hate it we all go there. Normally the Customer service is great. This time it was an effort for the gentleman to help me. I came in for a water filter and they had to order it on line. I brought my water filter to match it to the new one. Only thing was I forgot my stupid glasses. I couldn't read a thing. So I needed help so I asked the first Best Buy employee to help me. He just looked at me. Turn and proceeded to the filter area. Nope we don't have it but we can order it. Okay I said please order it. He said you can go on line and order it. I explain in addition to not being able to see I had just moved to a new home and my internet would not be available for a couple of days. He then walked over to the computer and began ordering it. It took a day later then promised. Not a big deal. ALL IN ALL IT WAS BAD. BUT THE GUY WHO WAITED ON ME SHOULD FIND A JOB OUT OF THE CUSYOMER SERVICE FIELD.

Claudia Chavez (Cookie73)

Apr 15, 2022

Well i have to be completely honest when I say that the installation department made up for the horrible customer service i experience prior. And it just so happened that he was alone because the other worker called off but he had GREAT communication skills an I loved the fact that he took the time to explain everything about car stereos and how to go about he answered all my questions and kept it very professional. If you all don't know get that 200 dollar insurance because it is very much worth i don't have all the details but anything you buy from them is insured and installation is covered thank you best buy for making things so much easier and for having honest people that we can trust to leave our cars too.. Now we just have to work on the hiring department so they can hire the right people with good customer service 💪

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Questions & Answers

Do you sell and install a LG battery in the phone at the moment is the battery buy in the store?.

Sara Lucio-Seton | Aug 20, 2019
Carlos Fabela | Aug 20, 2019

Sara - Yes they do sell it there.

Do you guys have amiibos for sale?

Gloop | Aug 20, 2018
Pablo | Aug 20, 2018

Check them out online or in-store

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Do you want the Playstation 5 in your store yes or no

Jesse Orozco | Dec 22, 2021
Cinthia Paque | Dec 22, 2021

If I want 🤔 or IF they had ? They did but sold out

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Can you trade in another phone to get a new one

Abigail Cisneros | Aug 20, 2019
Sattar Hakim | Aug 20, 2019

Depends what kind & what make it is...

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Do you have AirPods

Ryan Dominguez (Fsho.g) | Aug 20, 2019
Ryan Dominguez (Fsho.g) | Aug 20, 2019

That's Dope

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Do you have camera for house

Luz M Gali | Aug 20, 2019
Jose Perez | Aug 20, 2019

No i dont have please go to the best buy

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need to buy a money counting machine

Jaime Chavez | Aug 20, 2019
Isac Gomez | Aug 20, 2019

Check online never seen one in-store but i think you would have to go in for price matching. They can order anything for you in-store as long as its off the Best Buy web site. It's very convenient if your already there. Then just pick it up on a later date.

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Is best buy closing in downey ca

Melissa Tellez | Jul 20, 2022
Luis Mariona | Jul 20, 2022

Only for remodel

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Do you unlock any phone?

M & M Cake Creations | Jul 20, 2022
Ileana Escobar | Jul 20, 2022

No I didn't

Is there a certain store hour time on doing returns?

Santiaghoe | Aug 19, 2021
Sunday Kunkushi | Aug 19, 2021

No. You can return the merchandise anytime

Do you still make Kitchen Aid Stainless Steel Dish Rack - Full size (not compact)

Bri Gonzalez | Aug 19, 2021
Ushiro O Miru | Aug 19, 2021

No I don't. Only in Kohl's

When exchanging a item for bigger size do you still have to pay or no

Moneybagz brazzy | Aug 19, 2020
Dubl -A | Aug 19, 2020

Yes if its more expensive then the one you bought.

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You are open to the public?

victor villanueva | Aug 19, 2020
c oliva | Aug 19, 2020

They are opening their stores safely, no appointment needed. Dedicating shopping hours (Wednesdays from 10-11 a.m. local time) for elderly and vulnerable shoppers. For those who prefer, they will continue to offer contactless curbside pickup and in-store consultations. Visit BestBuy.com to find more information about your local store, including current hours and services available.

They have sumsom j 7 phones

carlos arias | Aug 19, 2020
Guillermo Tovar | Aug 19, 2020

And

how to change the order pick up person

APEX EXPRT Water Filters | Aug 19, 2020
Moises Trujillo | Aug 19, 2020

Calling best buy's customer service I don't know the number but could be found on Google or Best buy's website

do they take credit ? and is it safe to open credit in this place ?

Kassandra A | Aug 19, 2020
Aaron Liga | Aug 19, 2020

It's very easy to get credit with them it's usually the amount you need for the first time you get something

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Are Airpods sold in store, not just online.

Ethan Lee | Aug 20, 2019
Pedro Ramos | Aug 20, 2019

Yes some stores are selling.

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How do I get rid of old electronics?

Charlotte Henderson | Aug 20, 2019
First Name Last Name | Aug 20, 2019

I dont think they can do anything about it this isnt GameStop

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Do they sell powerbeats 3 and how much ?

Jesus Tezpa | Aug 20, 2019
thee shell | Aug 20, 2019

Yes they do they are about 99

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Is there any power beats 3 and how much please ?

Jesus Tezpa | Aug 20, 2019
Jesus Zarate | Aug 20, 2019

Yes, they have

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Do you guys have airpods in stock

Caro’s Life | Aug 20, 2019
J T | Aug 20, 2019

for tha u need to call best buy

do you guys have a PS4 pro?

GR1MM | Aug 20, 2019
Moises Landeros | Aug 20, 2019

I don't know which one it is it has the last of us on It

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Can I return a movie that I purchased online but no longer have the receipt for it?

omar bolanos | Aug 20, 2018
RICHARD MALLETT | Aug 20, 2018

Probably would have to be sealed unless the media is defective.

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Do u guys have Madden 18 for xbox1 in stock for $22?

Anthony Romo | Aug 20, 2018
Sandra | Aug 20, 2018

Best bet is to call your nearest store. Some stores may have it in stock while others dont. If they don't, they will give you locations of nearest stores that do have it in stock.

Does this Best Buy repair broken cell phone screens ? I have a Samsung S+8 just want to know if these location specializes on this .

Cristian Fernandez | Aug 20, 2018
Dan Barajas | Aug 20, 2018

They do offer cell phone repair

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Do you guys have glitter phone cases

Anronette Hing | Aug 20, 2018
Mario Solis | Aug 20, 2018

I think so

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Do they buy used dvds

Gio Sanchez | Aug 20, 2018
Bob213Marley | Aug 20, 2018

No

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Do you have refrigerators?

Blanca Martinez | Aug 20, 2018
Mirna. Javi Luna | Aug 20, 2018

I bought a lab tab and it is now that I could not connect it because the internet is canceled, and I went to return one, it was better but I don't know why the internet is canceled cance

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