American Heritage Properties

Jana Sellers

They have been our property management for many years. They are quick to respond and resolve any questions concerns we have. They have been wonderful to work with!

Lauren Torres

Not impressed with the handling of our security deposit after moving out. Prior to moving IN to the unit, we paid out of pocket to have the carpets cleaned. My husband was sitting on the floor before any furniture was moved into the unit and stood up with dog hair all over his clothes. We do not own a dog. The professional carpet cleaner even said himself he would not want his own children playing on the carpet in the condition it was in when we moved in. I even emailed Loan Giang to let her know that we paid out of pocket for this service prior to moving in and that they should require professional carpet cleaning as part of their lease terms. A year and a half later, we move out, clean the house top to bottom, and received half of our security deposit back with bogus claims. Charging $41 to replace door stoppers that were not there when we moved in. Plumbing to drain a shower that WAS NEVER USED- literally, had guests stay in our guest room twice for the entire year and a half that we lived there and never had issues with the bath tub draining. The room was otherwise used as an office all year. Yes, we did leave light bulbs that needed to be changed, but even that...they charged $98 to replace those! Just don't expect to get your full deposit back, and save yourself the time of cleaning the property. We spent THREE DAYS cleaning the home and they still charged us a $500 cleaning fee.

Catman Jones

AHP has managed my property since 2011. They have a thorough vetting process when looking for tenants. Communication has been excellent on all aspects of the property. There has been only one change in renters, and the current tenants have lived there for eight years. This is a testament to their customer service on both ends. It has been reassuring knowing that my condo has been in good hands.

Kirsty Simpson

Absolute rubbish customer service. We had an appointment to see a rental property they were listing , as we were out of town. We were advised to submit an application online for it but were reassured that we didn't have to do it until before our showing appointment on Tuesday due to the office being closed Memorial Day weekend When I happened to look on Zillow today ( Saturday ), the property had been rented. I called the office and was told that yes the owner had accepted an application already. I let them know I had an apt Tuesday to see it ? They said sorry but it has rented already When were we gonna get a phone call letting us know about this ? To cancel our appointment. ?? Baloney ! We are thinking of renting out our home we own in San Diego and will DEFINITELY not use this company. Piss poor service