Palm Beach Tan

Carina Mac McCoy

The beds at PBT are fantastic. They're all high tech, the nicest one has aromatherapy, and the girls really try to be helpful. They don't always have the right info, but I think some of them are a bit new so I always try to have patience. Everyone is very friendly and it's a nice spot to get a few relaxing minutes.

Mandi R

I have been a customer for years, although I tan very minimally. I have 3 children, and it can be hard to get out of the house. I love tanning when I am able to. Upon realizing I needed to update with my new card, (mine had fraud issues not long ago/had to be replaced) and went in today to do so and to tan. I was told that I owed an additional $40 because my card hadn't been updated yet, and that there was nothing they could do. I have been paying monthly for years, and had actually just upgraded my membership even the last time I was in a couple of months ago, and probably tanned less than a total of 30 times all together over the years. But, I have always liked PBT and decided to just keep paying on the off chance I could get to go. I would think that they would be willing to help, especially during the times that we are experiencing right now. I paid $140..to not tan basically. I then decided to cancel after all these years. I myself have years of customer service experience, and was completely thrown off by the "sorry, there is nothing we can do", with absolutely no attempt to save me as a customer. Not only that, but was told that I would still be paying for the entire month, without the ability to tan because of cancelling. I have always enjoyed PBT, and was actually trying to set up their app to start using it/going more frequently, and the experience was just a bummer.

Natalie Berry

Their contracts are setup to take money from you after you have quit your membership. They refused to refund my account when their store hours change without notice and you aren’t able to utilize the services. Sign a contract with them and expect to lose more money than you thought you would. Edit: I made this review because I already talked to customer service and they could do nothing to help me. In fact they are continuing to charge me until September! Just because you can take someone’s money because of a contract doesn’t mean you should.

Michelle McCallum

I honestly couldn't say One bad thing about this tanning salon! All of the girls at every location are very knowledgeable! Every time I come into any of the locations the girl are not pushy at all, which is nice because I like to get in and out. I came from tan republic which I was with for over 6 years, they are the worst! Only choose palm beach!