Redlands Glass

Elvin Vereau

Very frustrated and disappointed by the lack of professionalism I experience from this company. I requested a quote to repair glass shelves on my mother's cabinet. Estimator came out to take measurements and informed that they would be contacting me shortly to tell me how much it would cost. A few days go by, no call no contact so I called to inquire about results of my quote and cost (need replacement asap). When spoke with them, they informed me that they were working on it would cal me back shortly (same day). No call back. Waited a day or two, no call back or contact, so I called back again to inquire about my quote. Was informed this time that they had the quote but could not find it and would have to call me back. You guessed it, no call back and I have not heard from them since. Now have to call another place to try to get shelves done. Anyhow, maybe they had a rough new years and not how they conduct their business, but it irritated the heck out me, especially the urgency of getting this work done. Anyways beware this could happen to you. Poor Customer Service!

Heather Wheeler

Customer Services is the worst. They handle my office desks tops and I had to call them back twice to request a quote and give the measurements, the old man called me asking once for the measurements again and then the younger woman called me AGAIN to get the measurements, so 4 times! Fast forward to the day of delivery, the guy was 3 hours late. The glass did not work out and I was willing to pay for that piece and order another, they had contacted me letting me know everything was okay and that the money I had put down as a deposit would cover a new piece of glass. I order the new piece of glass I had to call 3 separate days and times with promises of call backs or sometimes they just didn't answer just to get a delivery date and time so I can plan for my assistant to clear the desk. I finally call again today for the 4th time for the young lady to tell me that they were going to charge me for the other piece of glass (which was fine) but when I told her that that's not what she originally told me she said "I wouldn't say anything like that" Basically calling me a liar. We will no longer be using their services. If you would like to go threw contacting them and them not returning calls, rude customer service and being late to appointments then this is the place for you!

Sean Abarca

Redlands Glass is the one stop shop for all glass related issues. Its managed by a personable duo who do their best to find exceptional value out of your needs. They won't sell you on some needlessly expensive product that you don't need. We had 2 windows retrofitted, amazing workmanship, fast, and great value. Will be doing the rest of my windows! Best window shop in the IE hands down.

James Lynn

This place is great! The staff is so friendly and will go above and beyond for you. I originally had appointment for two weeks out and I called in and asked if they happened to have anything a week sooner .They got back to me very fast and came out that day and got the glass for my window replaced. If you have anything glass related this is the place to go.