Popeyes Louisiana Kitchen

Stefan Kowalewski

We had an absolutely awful experience at this Popeyes location. It's a struggle to give this review a single star! First, after walking in, it took almost 15 minutes standing in line before placing our order. There were only two groups of people in front of us - one with maybe 4 people and the other with 2 people. The staff seemed more interested in being on their cell phones than helping customers. After placing our order, we waited close to 25 minutes to get our food. We were told they were waiting on the chicken sandwiches. Seriously? 25 minutes to cook chicken sandwiches, Popeyes' signature sandwich? When we got the sandwiches, they were hot and juicy, which was good. But they had so much spicy sauce, it felt like we were eating chunks of salt. It was horrible. We tried the Mac and Cheese. Don't bother, it's not that good. Stick with the red beans and rice. They were also out of beignets. That's understandable. However, if you're out of an item, please take it off your screen that's showing your menu items. About the only good thing with this visit was the chilled lemonade. That was very good. I cannot recommend this location at all. There are plenty of other places around to eat. And if you're really in the mood for Popeyes, drive down the road a bit, it'll be worth it for sure.

P Shannon

Absolutely TERRIBLE!! We started by waiting 15 minutes for the two female employees at the counter to start taking orders. The lady in front of us in line asked if they were going to take orders and the first employee who we later found out was in charge snapped ignorantly at her at her saying they were busy with another order. The second employee kept flipping her loosely hanging hair from hanging in her face to the rear. I counted four times. When we ordered she grabbed our cups to go get us tea. Instead of grabbing the cups normally she put her fingers on the inside of the cup. The same hand she was flipping her hair, rubbing her eyes, and scratching her face. She told us she would call us when our order was ready. We waited another 15 minutes and saw her serve 10 people who were after us in line. My wife asked about our order and she said she was busy and served another person who walked in to order well after we were sitting and waiting. What we ordered was not unique (Chicken and tenders). My wife asked to speak to a manager and the employee would not answer. She asked two more times and the first employee said. We do not have one. So we asked who was in charge and the fist employee said she was so we said we would like the talk with her. She rolled her eyes and walked away. She would not come back to us. My wife called the customer service line sharing our experience and the first employee tells the second employee that my wife better watch herself. We are going to get an audience with Poppey’s Corporate to follow up and I will go back during the week to see if there is a manager. Needless to say we through the food away, especially after noting the rodent traps at the door on our way out. One white and one black. Disgusting hygiene with TERRIBLE customer service!!

James West

I'll start by saying all Popeyes has gone downhill, but this one is not even real! I went their over a month ago and they were only accepting cash..I go back today and they only accept cash..the owner doesn't care about the place at all..the employees are so fn rude it doesn't even make sense..this place needs to be completely restaffed and under new management..save your money..the grease hadn't been changed in a long time you can taste it..it was just a horrible experience..I blew $20.00 for trash

Deedee Powell

The absolute worst!! They close the doors locked it because they are short staffed and I get it. However place a sign and let people know but there isn't one on the door then the drive thru line is backed and they ignore the line. I've been here almost 15 mins no one has moved